Quality

Quality Policy:
Agilent is committed to providing high quality products and services that deliver trusted answers through an unwavering focus on patient safety, fulfilling customer expectations, ensuring regulatory compliance, and fostering a culture of continuous improvement.

Quality at Agilent

Details about our quality management system, leadership structure, regulatory compliance, and our commitment to continuous improvement.

ISO Certificates

Agilent Technologies, Inc.

Agilent Technologies Order Fulfillment

  • Agilent Technologies, Singapore Pte. Ltd. Inc.
    Scope: Manufacture and Distribution of Bio-Analytical Instruments, Microarray Scanner Systems, Related Software and Accessories for In Vitro Diagnostic Applications.
    English ISO 13485 (PDF, 342KB)
  • Agilent Technologies, LDA Malaysia Sdn. Bhd.
    Scope: Manufacture and Distribution of Bio-Analytical Instrument, Related Software and Accessories for In Vitro Diagnostic Applications.
    English ISO 13485 (PDF, 400KB)
  • Agilent Technologies, Inc, Winooski, VT
    Scope: The Design, Manufacture, Distribution, Service and Installation of In-Vitro Diagnostic Microplate Readers, Automated Microscopes, Washers, Dispensers, Stackers, Incubators, Pipetting Work Stations and Accessories.
    English ISO 13485 (PDF, 100KB)

Diagnostics & Genomics Group (DGG)

Life Sciences and Applied Markets Group (LSAG)

Agilent's Supplier Information

Quality Policy Resources:

Agilent IVDR Position Statement (PDF, 42KB)

Agilent Warranty Terms

Agilent Customer Experience (ACX) Survey

Statement on REACH (PDF, 127KB)

Statement on RoHS - English (PDF, 52KB)

Product Take-back Program

Declaration of Conformity (DoC)

Safety Data Sheets (SDS)

ISO 14001 and EHS Management System

Other Related Policies

Agilent's Environmental, Health and Safety Policy (PDF, 0.1MB)

Counterfeit Part Policy (PDF, 0.1MB)

Contact Us

Have a question, need support, or have feedback?

Contact Us

Working with Agilent

Compliance Helpline

An avenue for employees and members of the public to speak up and ask a question or report a concern about ethics and compliance issues.

Contracting with Agilent

The terms and conditions governing purchase of Agilent products and/or services.

COVID-19 Information

At Agilent, supporting our customers is a key priority, and our global teams are hard at work to avoid disruptions from the COVID-19 virus while at the same time acting responsibly to do what we can to prevent further spread.

Agilent Customer Experience (ACX) Survey

Your feedback is so important to us. Agilent teams are passionate about providing answers to your complex challenges, and we value your suggestions as we aim to support your business.

Environmental Policy and Social Responsibility

Agilent is committed to conducting its business in an ethical, socially responsible and environmentally sustainable manner.

Agilent Global Privacy Program

At Agilent, protecting the privacy of our employees and customers is critical to our success.

Agilent Information Security Approach

Our policies, standards and operating procedures provide a comprehensive approach to maintain the confidentiality, integrity, and availability of the data and systems in our environment.

Quality Policy and Resources

Our quality policy is to earn customer loyalty by providing products and services of the highest quality and greatest value.

Agilent Standard of Business Conduct

Our commitment to uncompromising integrity

Supplier Relationship

Our relationships with suppliers are of great strategic importance.

University Relations

Agilent builds relationships with universities to recruit top talent college hires, as well as to develop research collaborations through employee participation on campuses as research program and Ph.D. fellowship mentors.

US Government Information

Find out about Agilent United States Government business and General Services Administration (GSA) contracts at US Government.

Working with Agilent