Lab-Wide Instrument Services

The operational needs of your lab are constantly evolving to meet scientific goals as well as business demands. In order to achieve maximum instrument uptime and optimal value from your service providers you require a comprehensive instrument service management strategy. Developing and effectively executing such a plan requires the right combination of service providers together with data driven intelligent procurement strategies - all consolidated through one vendor.

Agilent Lab-wide Instrument Services supports your entire laboratory requirements to ensure harmonized instrument service through a powerful combination of industry knowledge and scientific expertise built on our unique laboratory-first approach. This allows you to be economically practical without compromising on the high-quality products and services required to maintain your operational capability and competitive edge. It also means you can focus on your key business goals while we take care of keeping all your lab instruments running at peak performance.

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Features

AN INTEGRATED LAB-WIDE SERVICE DELIVERY MODEL managed by Agilent that includes in-house technical expertise and approved service providers. You receive top-quality service by the appropriate supplier for your scientific equipment.
OPTIMAL VALUE obtained from a structured approach of leveraging industry partners, benchmarking pricing, and measuring performance across others with similar operational needs.
FULL FINANCIAL VISIBILITY into service providers, including third party providers, enabling forecast accuracy. Benefit from clear lines of accountability under one consolidated Purchase Order.
MAXIMIZE TIME FOCUSED ON SCIENTIFIC AND BUSINESS GOALS when you partner with Agilent. MINIMIZE ADMINISTRAIVE BURDENS by letting our team manage your service vendors, contracts and instrument diagnostics.
MITIGATE RISK AND EXTEND CONFIDENCE across your organization with a consistent vendor support and assessment model. Prioritize your unique laboratory needs, ensure reliable maintenance, repair and service support, and gain insight into supplier performance based on Agilent’s heritage of over 40 years in the lab.
TAILORED APPROACH built-on a proven set of methodologies and services to support continuous value enhancement. Simplify lab operations, optimize operational spend, and transform your organization’s vendor management process.

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Lab-Wide Instrument Services

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CrossLab Lab-Wide Instrument Services: Enabling Science. Simplifying Services.

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