Using sophisticated laboratory intelligence tools as a data-driven means to maintain a maximum level of operational constancy, program management experts were able to conduct a seamless relocation effort while keeping downtime to a minimum.

The core methodology of the analytics system centered around key instrument utilization metrics. By combining this information with repair statistics and end-of-guaranteed-support data, the team developed a risk scorecard that gave critical insight into all laboratory assets as well as true value of each laboratory asset, helping the lab determine which instruments to retain for relocation, and which instruments to remove.

The customer learning journey is a critical aspect of expert guidance, where training and best practices help laboratory leaders and scientific personnel accelerate understanding of essential technologies so they can continue to make the world a better place. A comprehensive learning approach is fundamental for change management when advancing lab operations.

The following success story at MOBILion exemplifies how leveraging knowledge services can help scientists and technicians quickly and efficiently get up to speed with new technologies and platforms using foundational content and strategic learning paths. As described by a senior VP and laboratory leader at MOBILion, training guidance capabilities provide "learning opportunities to be at the cutting edge of technologies, to be able to be at the forefront of patient care."

One of the simplest yet overlooked ways to allocate more time to the work of science is stripping out the time spent on lab operations. Labs manage their own operations with the idea that they're saving money by not having to pay someone else to do it, but in reality, it's costing them in the end. Developing products and solutions to make those gains requires investment, taking money away from scientific breakthroughs and revolutionary medicines.

A trusted partner with the right industry knowledge can help create a strategy that raises lab efficiency but not lab investment. When the operational work is taken off a customer's plate, it unburdens the science. It can also enhance the science by creating efficiencies that a customer may not be aware of. For example, an experienced partner can recognize whether or not a certain instrument from another area in the lab can be reallocated as a stand in for an older instrument.