Connected Instrument Device (CID) for OpenLab CDS

Managing Analytical Instrument Controllers (AICs) traditionally requires significant resources for deployment, maintenance, and troubleshooting. These essential, yet intensive, tasks impact a laboratory’s operational efficiency and compliance with IT standards. The Agilent Connected Instrument Device (CID) and the CID Hub, a cloud-based management application, revolutionize this process by implementing an IoT model for OpenLab AICs. This modern approach significantly reduces resource requirements for deployment and management and minimizes instrument downtime.

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The CID solution offers:

Connectivity
IoT-ready instrument control
with pre-installed software

Simplicity
Centralized hub for software updates,
remote access, and troubleshooting

Operational Continuity
Equipped and prepared to support both remote and local failover workflows

Explore CID: 4 advantages that set it apart

Self-serve deployment and scalability for the lab

The CID is an IoT device that streamlines your deployment processes. As an IoT solution, the CID can be deployed using a QR code and offers advanced self-service capabilities. Additionally, CID IQ/OQ automation services speeds up qualification, enabling faster lab startup while prioritizing efficiency and compliance.

Centralized management and troubleshooting via CID Hub

Each CID is equipped with everything needed for cloud remote access to both CID and OpenLab CDS. All CID-related software and drivers can be updated simultaneously through the CID Hub. The cloud-based CID Hub facilitates remote, secure error troubleshooting and diagnostics for all CIDs. This includes both internal diagnostics and remote support from Agilent.

Out-of-the-box redundancy for optimal resiliency and reliability

CIDs one-to one IoT instrument connectivity significantly reduces lab-wide outages and minimizes downtime while ensuring your data is never compromised. Our system implements industry-standard security features with secure outbound communication to the cloud. Every CID device comes with comprehensive warranty and timely on-site repair service by Agilent. This comprehensive coverage offers peace of mind and continuous, uninterrupted instrument analysis time.

Built-in operational continuity with remote and on-premises features

CID is a failover workflow-ready IoT solution for labs seeking to maximize operational continuity. The system supports remote and on-premises failover workflows without requiring additional configuration or servers, ensuring your laboratory operations run smoothly and efficiently at all times.

CID opportunities in client server deployments

Current Situation	CID Opportunity
Growing and maintaining the lab is challenging without tools that simplify scaling activities and general maintenance when running client-server AIC configurations.	Centralize the deployment, management, and troubleshooting of all AICs in the lab through the CID Hub web application.
Deploying AICs in the lab is a complex and time-consuming activity that requires coordination between various internal and external resources.	CID offers a preinstalled IoT device and a centralized management and deployment web application that simplifies software updates, troubleshooting workflows, and remote access.
Updating software on AICs and monthly operating system updates relies on traditional services/methods that don’t scale or require extensive resources to execute, reducing our lab productivity.	The CID Hub streamlines software updates for all CIDs with a single click. Also, the built-in IoT architecture delivers industry-standard security benefits, reducing the need for frequent AIC Windows OS updates.
Qualifying AICs is a resource-intensive process. Labs typically need to use a risk-based approach to minimize the workload.	Exclusive CID IQ/OQ qualification services simplify and automate the lab’s compliance workflow by offering a solution that quickly and easily qualifies all CIDs in the lab without needing to employ a risk-based approach.