Software Status Bulletin

OpenLAB CDS ChemStation Edition     M83xxAA

Preface
-------------------------
This Software Status Bulletin (SSB) documents all known problems in the software
product designated above. The SSB is derived from Known Problem Reports (KPR)
which result from user problems that have been classified as documentation
problems or software defects. When a KPR is written, an identifying number is
assigned to it, and the KPR is added to the next edition of the SSB.

User inputs that have been classified as Enhancement Requests are not documented
in the SSB. User problems that have been submitted, but that have not been
classified by the time the SSB is generated are not included in the SSB.

How to use the SSB
-------------------------
When you experience a problem with a product, first check this SSB to see if the
problem has been reported already, and if there is a temporary workaround
available for the problem, or if the problem has already been fixed by a new
revision. If the problem is not listed in this SSB then you may wish to report
it to the Response Center or to your field support representative.

To determine if your problem is documented in this SSB, first look in the
Keyword Index section of the SSB. Under each keyword is a listing of one-line
descriptions of related KPRs. If any of these sound like yours, locate the KPR
# in the Known Problem Reports section of the SSB, and read the full KPR. The
KPRs in the Known Problem Reports section are sorted by KPR #.

There are two sections in the SSB:
Keyword Index: This index is categorized by keyword. For each KPR there is a
brief description and a KPR #. A KPR may be associated with more than one
keyword.

Known Problem Reports: This section contains KPRs, with all the available
information relevant to the problem. KPRs in this section are sorted by KPR #.

Keyword Glossary

Keyword Index

Keyword: 1100 Control

KPR#:2022 Signals from different LC modules show a shift in the Online Plot
KPR#:2133 Online spectra not available for some instruments
KPR#:1840 Instrument communication error may cause incorrect injection time stamp on subsequent run

Keyword: 1100 Control , 1200 Control

KPR#:2133 Online spectra not available for some instruments

Keyword: 1100 Control,1200 Control

KPR#:89210 Online spectra not available for some instruments

Keyword: 1200 Control

KPR#:2133 Online spectra not available for some instruments
KPR#:1892 Missing error handling for errors during fraction collection
KPR#:1894 Manual Fraction Collection: Delay time not applied
KPR#:1926 Multidraw injection volume >1000ml cannot be entered from the context menu.
KPR#:1928 Stopping a run is sometimes executed as Abort
KPR#:1968 LC Column information is not transferred to the data file
KPR#:100941 In ChemStation "CP Macro" errors are added as logbook entry for Fraction Collectors, when a run has been completed
KPR#:339647 The MSD goes not ready (NRDY) and the sequence and queued sequences are aborted
KPR#:354548 After an Upgrade to C.01.10, no Fraction Tickmarks shown in the Online Plot
KPR#:1720 Cluster information can be overwritten from the offline session
KPR#:1840 Instrument communication error may cause incorrect injection time stamp on subsequent run

Keyword: 1200 Control , Method Scouting Wizard

KPR#:1720 Cluster information can be overwritten from the offline session

Keyword: 35900 Control

KPR#:1623 35900E - Error The Current Event Name is the same for a special event
KPR#:1677 Cannot start two instruments using the two channels of one ADC at the same time
KPR#:1702 35900E A/D converter cannot be split into two instruments from a ChemStation client
KPR#:1721 View ACQ method from Data Analysis does not list acquisition parameters for the 35900 AD converter.
KPR#:2073 Activity log for 35900E will truncate last leter in errors or status messages
KPR#:92291 Sequence stops when pushing the 35900 stop button during sequence
KPR#:2121 35900E ADC-instrument cannot be configured with RC.Net driver after reinstalling the OpenLAB CDS application

Keyword: 6890 Control

KPR#:1412 6890 RC.NET driver: instrument diagram not updated to show configuration
KPR#:1464 Addition of new columns to the column catalog (database) is not possible after upgrade
KPR#:1933 Data file of sequence with manual inject of 6890 may be incomplete
KPR#:1993 Only one 6890 instrument with GPIB connenction can be configured on one controller
KPR#:2003 Migrating a classic 6890 instrument to RC.Net does not work smoothly after upgrade

Keyword: 68xx Driver

KPR#:16 Vial Missing Error Message
KPR#:17 How to Change Column Dimensions
KPR#:18 If One Signal Needs to be Saved, it Must be Assigned as Signal 1
KPR#:20 Instrument Diagram Does Not Match Installed Column in Method
KPR#:22 In 68XX driver revision 5.02 - 6.11, it is not possible to Modify a Method During a Run to Extend the Run Time or Change the Oven Temp
KPR#:23 Info in Edit instrument parameters\Columns is incomplete
KPR#:31 Ignore missing vial option is not present in GC
KPR#:33 Instrument Setup graph has incorrect column legend
KPR#:38 ALS errors abort sequence; no Retry/Abort dialog box option offered with 68xx RC.NET Driver
KPR#:55 Opening 68xx RC.NET GC types result in 'FetchCPVar cannot talk to application'
KPR#:59 In 68XX Driver Version 5.02, it is not Possible to Start the 6890 RC.NET from the Front Panel Start Key
KPR#:66 CIS4 inlet is not recognized with 6890 GC RC.NET
KPR#:83 Only Fast Plunger Speed is available for PTV Solvent Vent multiple injections
KPR#:87 IQ1.CFG file of 6890/6850 instrument corrupted after regional setting change
KPR#:89 Incorrect injection volume shown in method report if PTV solvent vent is used
KPR#:92 Instrument Diagram Does Not Match Column 2's Inlet Configuration
KPR#:94 68xx Method Download Times Out
KPR#:95 "Method modified after loading" occurs when running a sequence (6890 RC.NET)
KPR#:98 GC Column Catalog File Cannot be Opened When Using the 68xx Driver Version 6.10
KPR#:99 Sequence continues while GC temperature is not ready
KPR#:100 A Method Can be Created Which Will Not Download to the Instrument and the Sequence Does Not Run
KPR#:101 GC Back Injector Not Present in Edit Method Screen
KPR#:102 Validation failed shown on left corner of Resolve Method screen
KPR#:103 Injector Panels in GC Edit Method Show as Uninstalled When an Injector is Installed.
KPR#:105 Plunger Speed is Not Saved with 6850 GC Methods
KPR#:106 Opening the GC method parameters to only look (no change made) and selecting OK to close stops the sequence or single run
KPR#:109 Method Contents Report Displays the Incorrect Configuration of Front and Back Detectors for 6890 GC
KPR#:113 Cannot Run a Packed GC Column with a 6890
KPR#:116 Pulsed Split/Splitless Injection Does Not Wait For Ready on a 6890.
KPR#:117 In 68XX GC Driver Version 6.01, 2 Injections are Made When Using the PTV
KPR#:119 Vial left in gripper; no message shown to alert user about the problem
KPR#:120 6850 vial numbers are not consistent with standard numbering system.
KPR#:122 Method Resolution Changes Oven Temperature Program
KPR#:123 Column info is missing with 6890
KPR#:124 Method Modification Flag is Set after Edit Method: Occurs on first connection or after upload from GC.
KPR#:128 Method Ddownload Failure Occurs Due to Column Calibration Limits
KPR#:129 Instrument actual value for COC inlet does not display correctly
KPR#:130 Instrument actual value for anode purge flow on an ECD does not display correctly
KPR#:132 6850 Support of Column Compensation
KPR#:134 Easy SamplePrep reset of one or any group of resources creates log entry: 'User reset all resources'
KPR#:136 Data Files do not Contain the Correct Signals if the Front Inlet is Connected to Back Detector
KPR#:137 Slow download speed from GC Datafiles stored on network drive
KPR#:138 C.01.06: 6850 classic driver will not accept valid vial locations in Run Method, Sequence, or Easy Sequence
KPR#:140 The Oven Ramp table does not display correctly in IR with Acquisition method selected.
KPR#:141 6890 PTV Inlet not recognizable in OpenLAB EZChrom
KPR#:142 Multiple errors when the 6890 doesn't have any inlets
KPR#:143 Sequence table Inj Vol Override goes to wrong stops for 6890/7683: C.01.05, A.04.05, C.01.06, A.04.06
KPR#:145 Often get two or more ChemMain.exe's running following shutdown of Control Panel or online session.
KPR#:146 PDID Valco Detector isn't recogonized in the RC.net driver in OLCS EZChrom
KPR#:147 6890N with 7693 barcode scanning checksum mismatch does not return vial to tray and skips a vial.
KPR#:148 Customer can't install colum information from catalog if column description is blank
KPR#:149 EZChrom: Installation of GC Drivers A.03.02 breaks a 7697 configuration if installed
KPR#:150 Setting a Hold time of 0.0 does not work correctly with GC6890
KPR#:155 Instrument session continues to run in background after session is closed.
KPR#:159 6890 online help has the bad strings in Injector page.
KPR#:163 6890, 6850 session start up hangs or is very slow to start up with Windows 10 version 1511 as the operating system
KPR#:336 GC instrument Help page cannot be displayed

Keyword: 7890A Control

KPR#:1239 7890A Runs cannot be started until the GC and injector are idle, view GC Status
KPR#:2126 GC Backflush Wizard does not work properly in C.01.07 SR1 HotFix01 [113]
KPR#:1840 Instrument communication error may cause incorrect injection time stamp on subsequent run
KPR#:2041 Unprivileged users can change instrument setpoints using the "GC Instrument Diagram"

Keyword: 78xx Driver

KPR#:5 Error Message when certain methodsare loaded onto an offline configured 7890.
KPR#:15 Shutdown events are not displayed on the software Status screen
KPR#:17 Barcode mismatch error
KPR#:26 Sample Prep Program with only a 7693A Back Injector does not save
KPR#:37 ALS Errors Abort Sequence; no Retry/Abort dialog box option offered
KPR#:54 Method edit: Must click twice with the mouse on each data field to change number
KPR#:67 ChemStation does not show "Hydrogen Safety Shutdown" in 7890A status
KPR#:75 7890A valve names added in the config screen but are not available in the method
KPR#:76 7820 method printout includes parameters and setpoints unavailable for PP inlet
KPR#:77 7820 method printout inserts negative number for Septum Purge Flow, invalid parameter
KPR#:80 If 7890 gets into an error status (flame off) this is NOT reported within the 7890 status window
KPR#:84 Read barcode just before injection and use barcode as sample name in report
KPR#:85 7890A: Column part number is not included in the method report
KPR#:90 Partial data collection is not available on the signals screen
KPR#:91 Need ability to do Digital switching for detector signals in Runtime events
KPR#:93 Read barcode just before injection and use barcode as the sample name in the report
KPR#:98 Park during sequence with Overlap causes unresponsiveness
KPR#:100 7890GC: inlet pressure unit inconsistency - method audit trail vs instrument setup
KPR#:103 RTL: New calculated pressure doesn’t update column 2 - 6 on current 7890A methods
KPR#:107 New Abort Behavior
KPR#:115 7890A: Shutdown events are not published to the software GC Status screen
KPR#:117 Upgrading B.01.03 to B.04.02 GC ChemStation: Addition of new columns to the column catalog (database) is not possible; error occurs
KPR#:118 Electrometer on/off not needed for FID or NPD
KPR#:124 Freeze Signal Value and Resume Signal Value missing from runtime events
KPR#:126 The Override Column Max Temp Checkbox Behavior
KPR#:127 Cryo Trap Run Time Event Support
KPR#:132 Error in flow setpoint upload when method has more than 100 events
KPR#:134 Running a sequence requires the arm from the tray, G4514A to be in the UN-PARKED position
KPR#:137 Extended Parameters does not disable the BCR when no hardware is present
KPR#:139 Switched and standard mode for septum purge not available on MMI
KPR#:140 Negative Split Splitless inlet Pressure values during Post Run Backflush
KPR#:154 Column compensation menu is available during the sequence
KPR#:166 Column: need to include Ramped and Constant pressure and flow modes as selection
KPR#:167 GC goes offline momentarily because of SOAP Exception
KPR#:170 No indication of inlet pressure shutdown in software status with 7890A
KPR#:174 GC Keypad Lock Behavior
KPR#:182 GC Instrument Status for Detectors
KPR#:189 It is not possible to set a positive pressure when column outlet is set to "other"
KPR#:190 FID Flame out; no feedback in software
KPR#:195 uECD and TCD report printout for makeup flows is wrong
KPR#:200 GC continues when STOP on 7820 is pressed
KPR#:203 Open GC edit parameters and close it without changes; method modification flag is set
KPR#:204 7890A logbook shows 7693A turret, plunger errors as GCI1 did not start a run
KPR#:209 Unable to set equilibration time for LTM columns from Edit Parameters
KPR#:211 Changes made to 7890 method from GC instrument diagram result do not load.
KPR#:223 Backflush icon is not displayed when the outlet of the column configuration is set as "Other".
KPR#:227 When running Backflush from ChemStation with segmented columns only the in-segment is taken into account in the calculation.
KPR#:228 The display of the parameter setting screen of the method setup is small.
KPR#:229 After editing the GC method and selecting ok - validation error message is displayed.
KPR#:230 7820 Back Injector Only Resets Injection Source to Manual
KPR#:238 PCM Inlet Heater Shutdown
KPR#:247 Multiposition valve resets to position # 1 between injections
KPR#:252 MMI in Split or Pulsed Split Mode does not allow editing of Total Flow value
KPR#:266 The GC Maintenance View May Not Change Until the Software is Closed and Re-Opened
KPR#:267 Description of How to Delete Columns from the Inventory
KPR#:268 Behavior of the Maintenance Screen When Adding Modules to the GC
KPR#:269 ALS Behavior When Aborting a Sequence
KPR#:270 7890B GC Column Maintenance Counter Behavior
KPR#:271 Update GC Column Catalog dialog is limited to 10 items; no way to display the rest (...)
KPR#:272 Method Differences Viewer Behavior with Scanned Columns
KPR#:273 7890B GC Method Compatibility
KPR#:274 Logbook Messages for Scanned Consumables Items
KPR#:275 The Syringe and Liner are Not Shown in the Method
KPR#:276 The PC and GC Clocks Need to be Synchronized to Account for Daylight Savings Time
KPR#:277 Logging of Injection Tower Location
KPR#:279 Explanation for How Default Early Maintenance Feedback Counters Work
KPR#:280 7890 back injector only sequence is missing Acq.txt and acq.macaml in data directory
KPR#:281 The 7890 GC Goes Offline When Non-English Characters are Entered into the Column Information
KPR#:282 Instrument Actuals Show "GC is Offline" Quickly at the Method or Sequence Start, then Returns Back Online and the Method Does Not Run
KPR#:283 78xx GC configuration fails; Failed to Create Instance
KPR#:284 Data not collected, sequence stopped when vial removed from turret after injection
KPR#:285 C.01.06: Import eMethod or Export eMethod freezes system
KPR#:287 0-volume blank run in overlapped sequence causes injection
KPR#:291 Backflush Wizard never advances past Ready to add backflush screen
KPR#:293 7890A ALS Recoverable Error Actions cannot function after upgrading to latest GC driver build on OpenLAB CDS before A.02.01
KPR#:294 Standard and Easy Sample Prep programs run incorrectly in a calibration sequence (run for unknown samples only) when overlap is involved.
KPR#:295 7890B configuration, model number serial number and IP address change after restart
KPR#:296 Makeup Gas mode terminology should be consistent with the GC front panel
KPR#:297 Agilent Solvent Elimination Wizard issue
KPR#:299 Clicking OK after making changes to Events does not save the changes made to the events.
KPR#:300 OL CDS ChemStation C.01.06 does not download the run time events to the 7890 correctly.
KPR#:301 Can't select uECD makeup mode to "Does not affect Makeup Flow"
KPR#:302 Can't save "Included in Makeup Flow" on uECD setting screen.
KPR#:303 GC7890B IP address changes when loading default method
KPR#:305 7820 GC: Method modification flag set after starting a sequence or method
KPR#:308 Method printout missing column parameters: flow or pressure, setpoint On, (Initial), and post run
KPR#:309 There is an incorrect character when displaying temperature information in the method report in Japanese
KPR#:310 MMI Cryo Fast Cooldown not saved
KPR#:311 Method is always seen as modified, nothing can be added to the queue.
KPR#:312 Oven Slow fan will be off after method is downloaded the slow oven mode on to 7890
KPR#:313 During a pulsed splitless run, the purge time shorter than the pulse time cannot be entered.
KPR#:314 Method print out with 7890 configured does not show total GCc run time.
KPR#:315 There is no "Inlet Septum Purge" event in Runtime Events table - EZChrom
KPR#:316 External Device "Not Ready" ignored by OpenLAB CDS ChemSataion and EZChrom
KPR#:318 Aux Flow Limited to 150 mL/min even when pressure is less than Maximum
KPR#:319 Post Run Flow Rate has default that out of range and value seems not to be stored
KPR#:320 Method User Interface does not correctly load the content of a method.
KPR#:321 Sample Prep Audit Trail is not logging changes.
KPR#:323 Sample Prep steps of previous method are included in printout of methods saved from SP methods, if checked but no steps are specifed.
KPR#:324 Does not delete previous open GC method event table when load method. Wrong injections can be created.
KPR#:325 Method download to GC while in sequence causes it to disconnect and sequence stops.
KPR#:326 7890 method print doesn't include post run time
KPR#:333 Elite: Overlap injection no longer working on EZChrom Elite with GC Drivers A.03.02
KPR#:335 Crash of Software after check "Show Threshold Value as remaining time" in EMF Options
KPR#:339 Not allowed to set proper GC column max temp because it is less than 150degrees.
KPR#:340 FID signal subtraction setting changes spontaneously from "Nothing" to "Column Compensation" during run.
KPR#:341 "Extend Run" in GC settings does not work correctly
KPR#:342 Cannot configure a 7890B on an existing client server system
KPR#:343 Copy to Clipboard Function in Instrument Actuals throws exception error
KPR#:344 The column flow calculator calculation is off by almost 3x the flow rate for the system
KPR#:345 Sample Overlap settings can not be edited after driver update, but are still part of the method.
KPR#:347 Incomplete Method Parameters for xCD in Acquisition Method Report
KPR#:349 Actual flows displayed by CDS aren't the same as the setpoint flows
KPR#:350 Print method does not include all MMI setpoints: Purge time, Post Run Temp, Time, Flow
KPR#:351 Extend run does not extend the acquisition of the Intuvo 9000 GC
KPR#:352 Cannot Add User-Defined EMFs on Intuvo 9000 GC
KPR#:355 ChemStation Instrument actuals showing D2 Bus Temperature with no D2 bus installed
KPR#:356 Method print is showing Solvent wash mode as A-A2, B-B2 when it should be A,B since it is a 16 vial turret
KPR#:357 Inlet pressure setpoint displayed assuming all thermal zones are turned ON, results in confusing mismatch when heated zones are Off.
KPR#:360 Method Editor for PP inlet & Packed Column incorrectly allows both flow and pressure setpoints to be entered
KPR#:361 ChemStation can lock up when changing Intuvo Bus Flow Chip types with ChemStation session running.
KPR#:367 Right Clicking on Method Editor makes UI hide behind Instrument Screen
KPR#:368 Incorrect Values in 9000 Pressure/Flow Calculator
KPR#:369 Make changes to guard chip on Intuvo 9000 GC, audit trail just says temperature changed
KPR#:370 Backflush Wizard illogically sets trial backflush times after the elution time of last peak of interest
KPR#:371 Should not be able to download a method while a in a GC run or sequence.
KPR#:372 GC Dashboard does not get populated for ChemStation
KPR#:374 Cannot download GC set points to 7820 configured with a Nickel Catalyst heater and no inlets.
KPR#:375 No indication that the AutoSampler tray is in park mode.
KPR#:376 The Local User Interface(LUI) on the Intuvo 9000 GC shows long name for connected data system.
KPR#:377 For both the 7890 and Intuvo 9000 there is no change in the UI to show the user that a rack is not present.
KPR#:378 Post Run Backflush. The Guard Chip temperature was not set to the Post Run Oven Temperature.
KPR#:379 Location of Intuvo 9000 GC System Health Report should be moved
KPR#:380 Link to Intuvo 9000 GC help does not work.
KPR#:381 Event drop downs are black when creating a new method
KPR#:382 Cannot install B.01.03 on ChemStation C.01.07 SR4 by Welcome.html
KPR#:383 PCM will not control in constant flow.
KPR#:388 RTL for OpenLAB CDS 2.X does not calculate the pressure correctly when locking or re-locking the method when setting a Target retention time.
KPR#:422 HS Sleep/Wake mode should sync with GC Sleep/Wake mode
KPR#:425 Script error when starting help for "Runtime Events"
KPR#:431 Overlap injections on the 9000 uses only the injection volume from the first injection for subsequent injection.
KPR#:435 GC Method Resolution results in “Object Reference” error message and occasional crash
KPR#:439 Downloading method parameters (like oven temperature) on a 6890A does not work with OpenLab CDS 2.4
KPR#:472 Chromeleon: Intuvo trigger two instrument notification for configuration changed
KPR#:473 Chromeleon: GC: Change of column length (and related parameters like flow etc) via calibration in online method sometimes reported in audit trail sometimes not
KPR#:474 Chromeleon: GC: Column length can only be calibrated once in Online Method Editor
KPR#:475 Chromeleon: Setting Liner on Intuvo triggers two config change messages in audit trail
KPR#:476 8860 Open Lab CDS EZChrom compact license is invalid.
KPR#:477 Selecting Partial Data for the 6890 causes the retention times and areas to be wrong.
KPR#:478 6890 - cannot set post run flow for packed column
KPR#:479 Chromeleon: GC 6850A and 6890A: GC online method is not editable
KPR#:480 Chromeleon: GC 6890A: Wrong temperature shown in chromatogram for signal GC_OvTempe_Act
KPR#:481 Chromeleon: GC 6850A: Cannot create instrument method
KPR#:482 Chromeleon: GC8890: Current Signal Value in 'Blank evaluation' shows incorrect value in Method editor
KPR#:483 Chromeleon: GC8890: Blank evaluation setpoints missing in method report
KPR#:484 Signal Scaling is incorrect for the 6890
KPR#:485 Chromeleon: Intuvo: Help button in window 'Configure Agilent Intuvo 9000 GC' opens 78xx Series GC Help
KPR#:486 Chromeleon: GC8890: Issues during sequence execution
KPR#:487 Chromeleon: Changes made in 68xx Edit Online Method not applied or reported
KPR#:488 Error when loading GC method without Blank Run Analysis setpoint
KPR#:489 Chromeleon: Corrected column length will not save after manual method resolution
KPR#:490 Chromeleon: Signals from previous method persist in new method
KPR#:491 Chromeleon: ECD Help page cannot be accessed
KPR#:492 Chromeleon: All 8860 signals not displayed or available in report
KPR#:493 Chromeleon: Error occurred at several points of operation
KPR#:494 Chromeleon: GC6890: Front Injector parameter change in Online method not applied
KPR#:495 Chromeleon: GC6890A: Method download fails
KPR#:496 8860 on Chromeleon -Unhandled exception in Chromeleon Driver Host (CmDDKHost): AgilentTechnologies.DdkIcfAdapter|Agilent
KPR#:497 Chromeleon does not recognize the tray with Back Injector installed.
KPR#:498 Chromeleon: Automatic de-activation of not supported feature blank evaluation cannot be saved
KPR#:499 Getting multiple Errors in the PC Event Log for AgGC7890 after disconnecting and Reconnecting LAN cable.
KPR#:500 GC6890: Valid vial ranges are not correct for 6890 in some cases
KPR#:501 Chromeleon: GC6890A: Error 'The communication FIFO of the DDK driver is corrupted.' after connecting and disconnecting several times.
KPR#:502 When click the "Apply the Option" in GC Chromatographic Column Directory under Column Configuration, an exception occur on Openlab 2.4
KPR#:503 Upgrade installation from GC B.01.03 to 3.0 SR2 fails to install Ag7697WS.dll (and .pdb)
KPR#:504 Chromeleon: GC6850A: Changing method parameter creates method inconsistent to configuration
KPR#:505 Chromeleon: GC6850: Partial Data option causes issues during sequence execution
KPR#:506 Chromeleon: GC6890: Unexpected audit trail entries during endurance run
KPR#:507 SR1 for the GC3.0 drivers breaks the connection between an 8890 and 7000D transferline temperature reading in MH ACQ 10.
KPR#:508 Not able to download flow setpoints to 6890 VI inlet.
KPR#:509 Chromeleon: Incorrect conversion and missing unit when using pressure setting bar
KPR#:510 68xx: Chromeleon: System with G4513 won't make 1.1 uL injection
KPR#:511 Chromeleon: System crash: system slow and then crashing
KPR#:512 8860 with Headspace/PAL does not consume correct VL license for OpenLAB 2.4
KPR#:513 B,04.03 SP2 will not connect to an 8890 GC.
KPR#:514 Chromeleon: 6890GC Oven temperature disabled in method - Run does not start.
KPR#:515 3.0 SR2 driver fails SVT on OL CS C.01.09.144
KPR#:516 OLCS C.01.09 with Driver 3.0.650 will not launch any instrument.
KPR#:517 Chromeleon: SVT Chameleon 2.1.30 Fails
KPR#:518 Function_build number not display in SVT report in EzChrom and OpenLab CDS 2.4
KPR#:519 8890: the MS transfer line temp displayed is 0 C but its actual temp is 250 C.
KPR#:564 Calculated Pressure for Relock is not updated for the 6890 in C.01.10.
KPR#:1196 7890A: Shutdown events are not published to the software GC Status screen
KPR#:336 GC instrument Help page cannot be displayed

Keyword: 78xx Driver , 68xx Driver

KPR#:336 GC instrument Help page cannot be displayed

Keyword: ACQ

KPR#:1660 No special characters should be used for names of methods, data files or sequences
KPR#:1701 Terminal Service can close under high workload
KPR#:1747 Queue Method vial range reflects range of loaded method, not the method browsed to
KPR#:1811 7890 back injector only data file is missing acq.txt and acq.macaml in the data directory
KPR#:1841 Run time for unsynchronized modules is shortened
KPR#:1842 Memory leak in RDPShell.exe may cause significant performance decrease on OpenLAB CDS ChemStation AICs
KPR#:1853 GC7890 acquisiton methods cannot be reported with Intelligent Reporting of OpenLAB CDS ChemStation
KPR#:1960 Chromatograms of manually stopped runs are shorter than expected
KPR#:1962 LCDIAG.REG content incomplete
KPR#:1964 Data system uses the currently loaded method to validate the vial range in the Sequence table
KPR#:1969 Using FIle> Snapshot causes the software to become unresponsive on systems with a Varian Prep Star module
KPR#:2067 Missing data points in chromatogram can be perceived as retention time shift.
KPR#:2072 Incorrect XML import of MultiSampler vial positions
KPR#:2077 Duplicate or corrupted files or unresponsive software after stop/abort
KPR#:2102 Order of data points in instrument signals is inverted
KPR#:2108 ChemStation Scheduler hpsched.exe fails to start on Windows 2008 Server R2 SP1
KPR#:2110 Error 17923 occurred for both LC and GC
KPR#:2136 Order of data points in instrument signals is inverted
KPR#:2147 Sequence Start button is enabled when sequence is paused.
KPR#:2159 G7100A Wait time after loading new method is applied to every run
KPR#:2186 "Error 41092 occurred" is shown in the system activity logs
KPR#:89225 Calibration run was canceled during injection, File/Path error message – could not save method with data shown
KPR#:105304 ChemStation does not set the Device Master-Runtime correctly to the ELSD RC.Net driver
KPR#:123728 Cannot start the FIA Method in the Single Sample Information down menu with G7129A Vial sampler
KPR#:124268 Intermittent signal lost of HPLC with G7115A
KPR#:132730 Fractions missing in Data File after Instrument Error
KPR#:149080 Instrument driver error crashes the ChemStation
KPR#:168241 Intermittently the signal is missing or saved in wrong data folder for runs not started from the ChemStation
KPR#:172406 Intermittently the signal is missing or saved in wrong data folder for runs started at GC
KPR#:218783 Counter used for single data file naming does not increment correctly with multiple runs in C.01.08 [216]
KPR#:232469 Counter used for single data file naming does not increment correctly with multiple runs in C.01.08 [216]
KPR#:239891 Data saved in reverse order for multiple single runs specified in Sample Info
KPR#:399554 Missing error method in sequence parameters
KPR#:451930 Snapshot does not work: Error "Data file does not exist"
KPR#:474709 When doing Fraction Collection without sampler it can happen that the fraction start locations is wrong
KPR#:519791 Performance problems with OpenLab ChemStation C.01.07 and C.01.08 with 8890 and 8860 GC instruments
KPR#:523782 Column table continues to grow each time a column is changed in GC and LC
KPR#:524638 Column table grows over time when changing column settings
KPR#:603801 Sample naming counter issue
KPR#:694004 Acquisition Method changed by user without required privileges
KPR#:694563 Commands setup in the Command Scheduler window also used in the Offline session
KPR#:770071 Cannot remove custom wellplate definitions
KPR#:962756 ChemStation hangs and stays in "running" state after multiple snapshots
KPR#:1996 A missing vial error in an LC system with two samplers can be irrecoverable
KPR#:1763 In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.

Keyword: Administration

KPR#:36 Windows Domain tab is grayed out in OpenLAB Server Utility
KPR#:39 Cannot stop Shared Serviceshost service on computer after changing the Domain Account password
KPR#:119981 Users with privilege of view and run instrument can take over instrument used by another user
KPR#:128072 Microsoft Windows 10 update (build 1703) may result in bluescreen
KPR#:129420 Software Verification Report does not include Hotfix04 in the base revision number
KPR#:149886 EMF help information not available using the Instrument Control Framework
KPR#:149890 Do not install msi files by double-clicking the file
KPR#:165543 Administrative Break Session lock functionality from ChemStation Admin tool is not working correctly
KPR#:217785 Installation Qualification Test fails when a newer RapidControlIF.dll is installed than has been expected by the LC Driver
KPR#:274555 Installation Qualification Test fails when A.02.19 SR2 is installed on OpenLab Chemstation Edition C.01.09
KPR#:431252 Driver release note states wrong firmware revision for G7104C
KPR#:764090 Secure File IO cannot be set

Keyword: Administration,User Interface

KPR#:267323 Activity Log in OLCP does not record the Application name when login from the Web UI

Keyword: Agilent GC Driver

KPR#:683 Unable to download temperature setpoint to Gasifier II

Keyword: Audit Trail

KPR#:1749 Method Audit Trail does not include change of Injection source when HS/PAL is no longer configured
KPR#:1819 UIB II - set a timetable and control "Method Audit Trail"
KPR#:1876 Automatically saving of method is missing in audit trail
KPR#:2053 Selection of storage of instrument curves is not reported in method audit trail
KPR#:2059 Sequence Audit Trail is not written for 2D LC instruments
KPR#:2092 Update Master Method with DA settings does not copy the full list of changes to the audit trail
KPR#:2099 Pre-run changes to sequences are not captured in the sequence audit trail
KPR#:2116 Sequence audit trail reports outdated sequence line number
KPR#:123232 Sequence Method audit trail is missing entries for some runs
KPR#:203019 Changes of integration events in combination with preview results may not be tracked correctly in method audit trail
KPR#:291500 Severity levels of activity log did change and need explanation
KPR#:292364 Snapshots are not recorded in the audit trail
KPR#:293333 Snapshot not disabled when “After any data modification” is checked
KPR#:296074 Time stamps of method audit trails are printed in ISO format
KPR#:317916 Instrument error stopped sequence, but log also states “stopped by user”
KPR#:431170 Sequence audit trail can be closed without entering a reason for the update
KPR#:488786 Acquisition method last change timestamps do not match between Intelligent and Classic reports
KPR#:58 Activity Log not displayed in web browser when using Chrome 5.1

Keyword: Autosampler

KPR#:338 EZChrom: PAL XT module not available after installation

Keyword: Batch

KPR#:1860 Cannot open batch - specified range parameter is bad
KPR#:1903 Getting errors when selecting any Classic Performance report templates in Batch Review
KPR#:360620 Batch Reporting does not allow the same compound name to be used for both signals

Keyword: CE Control

KPR#:1163372 Acquisition Method changed by user without required privileges

Keyword: CE Method

KPR#:149884 CE Method not working for CEC Mode and/or MSInstalled soft configuration option
KPR#:150050 Using timetable setting Internal Pressure in CE/p and CEC mode is not applied

Keyword: Calibration

KPR#:1089 Run a sequence with recalibration, only the first ISTD is updated
KPR#:1817 Sequence run for bracketing standard which is started with blank completed without creating data files
KPR#:1827 C.01.04 Hot Fix03 : incorrect calibration curves legend in calibration curves printout
KPR#:1923 Compounds without ISTD correction are not reported
KPR#:2118 0.000 amount in Sequence summary report using ISTD% report
KPR#:2178 Wrong vial number in intelligent report with bracketing calibration
KPR#:153540 Chromatograms extracted from UV iso-absorbance plot cannot be directly used for quanitfication
KPR#:171163 in Signal Details and Calibration tables has an old functionality of "Clear" instead of "Copy"
KPR#:253208 Include/ignore origin in default calibration settings shows a warning

Keyword: ChemStation

KPR#:49 LC/MS data acquired on Chinese or Japanese OpenLAB CDS ChemStation C.01.07 cannot be reported with Intelligent Reporter.
KPR#:52 LC/MS data acquired on Chinese or Japanese OpenLAB CDS ChemStation C.01.07 cannot be reported with Intelligent Reporter.
KPR#:53 LC/MS ChemStation - Intelligent Reporting would report a red cross when using Analytical Studio Reviewer
KPR#:55 Intelligent Reporting template migration from OpenLAB CDS ChemStation Edition C.01.04 or C.01.05 to C.01.06 or higher

Keyword: Client Report Rendering

KPR#:41 Data Peak without Apex Spectrum cannot render IR report with Apex Spectrum selected
KPR#:46 Intelligent report of English openlab chemstation can not show chinese name in PDF report
KPR#:628 Large matrix reports may produce additional empty pages
KPR#:653 Calculating the standard deviation of identical numbers may return NaN
KPR#:657 Changes in report templates are not immediately shown on report printouts
KPR#:659 Rendering error when using a template containing a large result matrix

Keyword: ColumnComp Driver

KPR#:149860 TCC CLuster remains offline with message "Initialization of ColumnCompCluster failed
KPR#:149912 Position number after run is reported wrongly for Multicolumn Thermostat G7116B in the report and audit trail
KPR#:149913 Field sizes for column description and comment have been increased from 16 to 32 characters for G7116B Multicolumn Thermostat
KPR#:149914 Method transfer from G1316A/B/C to G7116B failed if option "next position after run" was chosen
KPR#:149917 Wrong display for 2pos/10port and 2pos/6port valves in method UI for G1316A/B/C modules
KPR#:149918 No tooltip displayed if linked detector is missing for G7116B Multicolumn Thermostat
KPR#:149921 Incompatible change in behavior of 2-position/6-port and 2-position/10-port valves in G1170A, G7116B and G4227A compared to Thermostatted Column Compartments G1316A/B/C
KPR#:149925 Error dialog and error logbook entry for TCCs G1316A/B/C
KPR#:149929 Control UI for G1316C does not work when using the Instrument Control Framework ICF in client/server setups.
KPR#:149930 Changing control settings like switching on/off the Column Compartment Thermostat or Leak Detection in the instrument control UI does not work
KPR#:149943 Import/export functionality in Column Assignment dialog of MCT has been removed
KPR#:149962 No comments can be entered for virtual tags
KPR#:149976 Column information may get lost within VTCs during auto-configuration in some cases
KPR#:149977 Last injection date and injection counters are not updated in VTC in some cases
KPR#:149978 Valve-Thermostat-Cluster time table can be edited in read-only mode
KPR#:149985 Maximum column void volume is 50 mL
KPR#:149998 Auto configuration fails when changing the valve type in an MCT for an existing valve thermostat cluster
KPR#:272678 G1316C does not recognize 800 bar Quick Change Valve Heads configured in LabAdvisor

Keyword: Companion

KPR#:1609 Companion fails to run blank run for valved/ALS injections

Keyword: Control Panel

KPR#:117721 Exception when login in OpenLab Control Panel. ECM does not display all the subfolders when browsing for Project Path during project creation; exception displayed
KPR#:217841 Unable to configure multiple instruments with the same name in different locations (on the same AIC)
KPR#:283789 Create new instrument causes error "System.Net.Sockets.SocketException.."

Keyword: Custom Fields

KPR#:1905 Default value for a custom field is not cleared
KPR#:2106 Custom Fields can disappear after acquisition
KPR#:105305 Ability to store results in sample or compound custom fields
KPR#:1837 Empty Custom Fields are not printed in Intelligent Report
KPR#:2098 Custom Field values can be accessed during acquisition of a sequence.

Keyword: Custom Reports

KPR#:980 Relative Retention Time solution does not work for uncalibrated peaks
KPR#:1995 FIltering syntax has changed
KPR#:2012 Calibration Levels and the corresponding amounts might not match in Intelligent Reporting
KPR#:471016 Sample order number change in C.01.10
KPR#:602877 Topology report considers real instruments only

Keyword: DAD/MWD Driver

KPR#:149820 In localized CDS for ELSD detector G4218A no signal data is shown or stored
KPR#:149830 High load on CAN may cause "Spectra runbuffer overflow" entries and a loss of spectra
KPR#:149837 Autobalace executed although in Sequence table set to "OFF"
KPR#:149851 Occasional shift in retention times for G1315A/B or G1365A/B
KPR#:150000 Retention times may be slightly too high for DAD data acquisition rates below 1 Hz

Keyword: Dashboard

KPR#:149949 Module stays offline after a configuration change using the "Modify" function

Keyword: Data Analysis

KPR#:1578 Reprocessing copy starting as a background window.
KPR#:1639 Data System will not "Autoscale" a TCD data file to the correct peak
KPR#:1652 Y-axis labeled incorrectly when loading GC signals acquired with MSD ChemStation
KPR#:1654 ChemStation B.04.03 [54] will not "Autoscale" the TCD data file
KPR#:1785 C.01.05: no longer possible to print reports directly from the DA.M in Recalculate Last Result mode
KPR#:1796 Report template not found when reprocessing with a master method
KPR#:1843 Snapshot runs cannot be integrated manually
KPR#:1863 ChemStation CDS client appears to freeze after hiding a save as dialog
KPR#:1879 Sample parameters for sequence runs are not copied to a self-assembled result set
KPR#:1884 Relative Retention Time calculation differs from the EP definition.
KPR#:1897 Japanese ChemStation: Intelligent report template settings are not getting saved
KPR#:1975 AIA export/import for MS-data does not work
KPR#:1980 Selection of signals does not work in Japanese ChemStation
KPR#:1999 Negative spike can appear in some zoom range
KPR#:2000 Plate number and Resolution of negative peaks is not calculated
KPR#:2010 IR Sequence Summary Report is always created
KPR#:2049 Calibration time stamps may differ by a few seconds
KPR#:2101 Bracketing calibrations are not performed when runs other than samples are used in a sequence
KPR#:2151 6890 GC data acquired with ChemStation B.04.03 cannot be loaded with ChemStation C.01.07
KPR#:2161 Display of fraction annotation in chromatogram depends on the signal options
KPR#:2171 Fractions in MSD traces are only annotated for the first signal
KPR#:89199 Cannot read Spectra (*UV) files from OpenLab CDS 2.x
KPR#:89262 Reprocessing in online session automatically paused after third (3rd) line
KPR#:117028 Data Analysis remains busy when trying to generate a report
KPR#:119120 ChemStation stopped working after deleting UIB signal in Data Analysis
KPR#:124571 Data Analysis remains busy when trying to generate a report
KPR#:156495 Pressure signal is not shown when "high pressure" is selected in Data Analysis
KPR#:176783 Macro error prevents 2DLC DA plugin from loading and EIC extraction fails when Instrument Curves loaded
KPR#:242519 Cannot view Isoabsorbance Plot for DAD2, DAD3 detector
KPR#:262772 G7117 detector data does support calculated purity threshold function with rev. C.01.07
KPR#:274472 Loading data takes 20 times longer
KPR#:292505 Split peak on MS data generates error message stating "NO peak detected"
KPR#:295747 Fraction Data from classic cluster configurations cannot be loaded
KPR#:300364 ChemMain crashes when reprocessing with method containing huge number of events in audit trail
KPR#:318693 RX files missing in the resultsets acquired with MS instrument
KPR#:359503 ChemStation crash during delay calibration if instrument name is too long
KPR#:385216 ADFExport for ChemStation result may contain invalid instrument description
KPR#:408053 Character missing in signal label when loading data imported from OpenLab CDS 2.x
KPR#:472767 Macro Verftest.mcx for Verftest will not run on AIC instrument 10
KPR#:599531 Column length value in the report has the wrong value
KPR#:679265 System suitability not calculated for some peaks when using tail tangent skim timed event.
KPR#:715384 Un-zooming chromatogram does not go back to the defined scale settings
KPR#:732976 CP Parsing error when using Recalibrate from Quantitation icon in the System Diagram
KPR#:810089 LTS 01.11 Chinese version: "Not a string" error shown during DAD1A signals overlay
KPR#:955269 Newer Peak codes are not correctly rendered by File Export
KPR#:964199 Checkbox for ISTD Compound Group remains checked
KPR#:1093764 Chromatogram zoom-level is not kept the same when switching between single and all signals
KPR#:1097299 Data Analysis method information modification date shown as 0:00:00 AM on the 1st of January 1970
KPR#:1101901 Data Analysis method modification data is shown as 0:00:00 AM on the 1st of January 1970
KPR#:1106583 Completed single runs do not show in sample navigation table when configured to be saved in a subdirectory
KPR#:1845 Garbage characters can appear in English LCMS reports
KPR#:1688 Preferences set in offline overwrite online Preferences and vice versa

Keyword: Data Analysis , Programming

KPR#:1845 Garbage characters can appear in English LCMS reports

Keyword: Documentation

KPR#:1575 HTML Help requires Internet Explorer revision 6.0.28.00.1106CO or higher
KPR#:2018 M8301-96025 Japanese references manual has wrong formula for PeakValleyRatio
KPR#:2190 Insufficient description of regression coefficient in the OpenLAB CDS ChemStation reference manual
KPR#:101356 Peak Model Retention Time used but not saved or documented
KPR#:139546 Wrong description about “Correlation coefficient” in Reference Manual
KPR#:194088 ChemMain.exe crash and the LCMS instrument window closes automatically
KPR#:311116 OpenLab Chemstation 1.10 Release notes sets incorrect Allotrope expectations
KPR#:410634 ChemMain stopped working and other instabilities due to Adobe Acrobat Reader and updates pushed by Adobe
KPR#:434199 After Any Data Modification is selected – not all restrictions are listed in Help
KPR#:721701 Automation Interface documentation updates were not included for LTS 01.11

Keyword: ECM Integration

KPR#:1611 Path definition in OpenLab Control Panel is not used in ChemStation
KPR#:1659 The storage path for files in ECM is user-specific
KPR#:1667 Cannot switch current ECM authentication to a different ECM server
KPR#:1672 it is not possible to remove AIC from networked workstation
KPR#:1794 ECM user licenses not released when user is changed in OLCDS ChemStation
KPR#:1814 In file information of a datafile the Operator name shows as "Disconnected"
KPR#:1818 Submitting multiple sequences to queue, the User token in upload path is resolved to current user - not to submit user
KPR#:1833 In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.
KPR#:1844 Single runs in self-assembled data sets cannot be integrated
KPR#:1856 Instrument access rights are not enforced after user change
KPR#:1867 Incomplete Result Set package (sc.ssizip) was sent to ECM: versions do not contain the data files
KPR#:1873 Instrument access rights are not enforced after user change
KPR#:1893 OLCDS Chemstation - DynaZip Zip error in ECM Queue management
KPR#:1901 Result Sets with a % in the folder name cannot be uploaded to backend storage
KPR#:1912 ECM upload may fail with warning: Could not read VCS insformation for 'C:\Chem32\1\VcsCache\
KPR#:1925 incomplete versions of result sets are uploaded to the back end storage.
KPR#:1939 File permissions set incorrectly after backup on OpenLAB Secure Workstation
KPR#:1987 ECM data path status in ChemStation C.01.05 (41) HF6 is not always updated correctly
KPR#:1992 ChemStation with no access to any menu or icon.
KPR#:1997 ECM path not recognized in preferences after upgrade
KPR#:2004 Sequence name using special characters does not upload to ECM
KPR#:2019 Wrong take over message can be displayed in a Distributed System when a user had online and offline session
KPR#:2050 The Upload path can edited for a running sequence
KPR#:2058 Sequence not uploaded to the correct location in backend after user change
KPR#:2076 Queue maintenance after shutdown could conflict with short inactivity lockout
KPR#:2094 Runs in a sequence with bracketing can be accessed too early
KPR#:2113 Sequence/single runs manually uploaded to ECM still shows the asterisk
KPR#:2115 Number of function arguments is invalid when loading data from backend
KPR#:2127 Files names containing special characters are scrambled after downloading SSIZIP from Data Store / ECM
KPR#:2135 Shortutl.mac needs modification to show the ECM path
KPR#:2155 Notification for data not uploaded to database backend not clear
KPR#:2162 Path Preference issue with C.01.07 SR2 and ECM LCDF-applied role
KPR#:2174 Sequence upload to ECM leaves an incomplete progress bar, ECM Uploading in Process
KPR#:123515 "Error 41092 occurred" in the system activity logs
KPR#:135793 LCDF applied role prevents download
KPR#:161869 ECM Uploading in Process dialog box does not close in offline session after Resultset is uploaded to ECM
KPR#:166923 Error occurred after clicking on Save Report Template on ECM tab
KPR#:193594 No “Connection Error” message displayed if "save data in ECM" function is performed while ECM is disconnected
KPR#:263762 Not able to configure ECM data path in ChemStation C.01.09 with ECM 3.6 as backend
KPR#:321577 If data exceeds the maximum size it cannot be uploaded to ECM
KPR#:524634 ECM forced upload dialog box always shown even after result set was loaded
KPR#:527213 ECM Chemstation XML Filterpack is failing to filter ssizips when instrument includes fraction collector
KPR#:541911 Logon to OpenLab Control Panel and unlock ChemStation is slow with ECM 3.6 storage
KPR#:570626 Enhanced SSIZIP file modification detection
KPR#:716634 Exception of type 'System Out of Memory Exception' when data > 550Mb uploaded to ECM at SSIZip checksum generation
KPR#:2065 Report Upload from Review View fails with error
KPR#:2112 Error 16420 occurred while printing a report
KPR#:1957 Local files are not stored securely with ChemStation Edition
KPR#:1763 In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.

Keyword: ELSD Driver

KPR#:149823 ELSD G4218A can not handle change of Sample Time during run
KPR#:149825 The ELSD method cannot be called by a right-click from the context menu
KPR#:149856 Runtime of a G4218A ELSD cannot be changed during a run

Keyword: Easy Sequence

KPR#:1917 Easy Sequence: Running back table headspace seq, select front table, add sample name, click back table and select cell causes seq to hang
KPR#:2014 Error message when Blank with Vial is entered in Easy Sequence Setup
KPR#:2082 Vial values not accepted for 96 well plate tray in Easy Sequence Setup
KPR#:516688 Easy Sequence is not added to the Run Queue when resources are insufficient

Keyword: FLD Driver

KPR#:149862 FLD G1321 Scan ranges and threshold under certain conditions not available

Keyword: GC ACQ

KPR#:1608 FetchCPVar Cannot Talk to Application Error
KPR#:1628 FetchCPVar Cannot Talk to Application Error
KPR#:1630 Column compensation cannot be started from the Data System with 68xx RC.NET
KPR#:1683 OpenLab CDS, C.01.02, 7820A run continues when STOP on 7820A is pressed
KPR#:1868 After switching the injection source from front to back it is no longer possible to change the counter part of the Prefix/Counter naming scheme
KPR#:1887 After switching the injection source from front to back it is no longer possible to change the counter part of the Prefix/Counter naming scheme
KPR#:1986 GC Back injector only used, the sequence specified volume is ignored and the method setting is used
KPR#:2066 Wrong Error Message Used When GC Method Download Fails
KPR#:2103 Instrument session continues to run in background after session is closed
KPR#:205926 ChemMain stopped working during running sequence; 'Out of Memory' in acquisition logs
KPR#:260731 Unexpected abort of a sequence with GC dual injection
KPR#:368024 Event table not in chronological order, not all events executed
KPR#:380477 Reports generated based on snapshot data do not contain column information
KPR#:453813 Overlapped injection enabled for a dual sequence run is not handled correctly for back injection
KPR#:502630 GC sample diagram shows red vials for successfully completed injections
KPR#:514410 Headspace not ready condition hold up non-HS injections invalidly
KPR#:534214 Failed to create instance! error message when launching GC
KPR#:540016 Run queue will show Front injector on Pending runs when method actually uses back
KPR#:583491 Detector signal name change causes recalibrate
KPR#:593325 Misleading warning is displayed if the barcode reader writes the barcode in sample name field
KPR#:677663 Resource Library dialog is not working correctly
KPR#:711328 Method Resolution Wizard does not work when loading 6890 or 6850 methods to other GC Types
KPR#:736317 'Parsing Error' on ChemStation taskbar after resolving method
KPR#:1966 Sequence stops for no apparent reason

Keyword: GC ACQ , SEQ

KPR#:1966 Sequence stops for no apparent reason

Keyword: GC Autosampler

KPR#:375261 Pause/Retry after ALS error re-numbers locations can abort sequence with HSS

Keyword: Globalization

KPR#:150035 Content of localized Online Help texts may not be complete (Japanese, Chinese and Portuguese version)
KPR#:150072 Flow Modulator requires regional settings in English

Keyword: Globalization,Pump Driver

KPR#:149973 Pressure range settings may seem to change when using unit psi

Keyword: Headspace

KPR#:90 Methods Must be Stored on the C Drive
KPR#:164 Injection Volume is reported as 0 uL or blank in report for headspace
KPR#:171 ChemStation crashes on start-up if the headspace is in an error state
KPR#:179 7697A temperature(Oven,loop and Tr line) loaded with the method parameters of line 1 after the end of the sequence.

Keyword: Help

KPR#:699742 OpenLab Control Panel help launches in English
KPR#:717784 ChemStation Online Help needs updated to include the changes in USP 2022

Keyword: Initialization

KPR#:1618 Sporadically launch of an online session will not proceed
KPR#:1869 ChemStation does not initialize when system paths are not accessible
KPR#:1898 Software does not initialize properly when the last method used, was located on an unaccessible drive
KPR#:1959 Running processes can prevent instruments from being deleted
KPR#:2023 Misssing GC license message even though system has enough GC licenses
KPR#:2032 Misleading message about missing license during session takeover
KPR#:2100 “Autostart Macro failed, error #999 occurred”
KPR#:2158 A configuration change to one of the DA-only instruments causes configuration panel to pop-up every session start
KPR#:89201 "Autostart Macro failed, error #999 occurred"
KPR#:131104 AutoStart Macro error on start up when using min/max dimensions within the SampleContainerDevice
KPR#:147982 Offline MS ChemStation hangs during startup
KPR#:393124 Corrupt Sample Containers cannot be deleted from the Sample Container database
KPR#:2045 Error during Secure Workstation installation

Keyword: Installation

KPR#:22 FTP protocol is enabled by default on OpenLAB Data Store A.01.02 systems
KPR#:42 OpenLAB Control Panel does not open after upgrading Windows Server 2008 R2 to Windows Server 2012 R2
KPR#:45 Not possible to uninstal DataStore in a Secure WorkStation after doing a repair
KPR#:1627 AIC ports not opened for 7890A acquisition
KPR#:1885 Software upgrades from a share will not work
KPR#:1938 An error occured after clicking the 'Configure Instrument' Button twice
KPR#:2130 Secure Workstation: User is not prompted to change password on first log in
KPR#:120427 Wrong OpenLAB Shared Services database type installed when selecting PostgreSQL with C.01.07 SR3
KPR#:173564 Installer wrongly detects the presence of OpenLAB Data Analysis
KPR#:176707 Warning message “The installed OpenLAB software is incomplete” or “Repair is not possible as no complete topology”
KPR#:193962 Error occurred for OpenLAB CDS ChemStation Drivers shows red in status during upgrade via DVD
KPR#:224734 Cannot access GC configure instrument in Control panel after upgrading from C.01.08
KPR#:243280 Error occurred for OpenLAB CDS ChemStation Drivers shows red in status during upgrade via DVD
KPR#:298255 AIC Installation from DVD is not supported
KPR#:318797 Japanese Installation of ChemStation after the OpenLab CDS 2.4 product fails
KPR#:366738 Fail to Register Instrument Controller
KPR#:372511 With C.01.10 Update 1, it is no longer possible to disconnect from a running instrument session and a launching failed error occurs
KPR#:384350 Install will fail if user name contains a #
KPR#:414556 Installaton of AIC fails due to security policies with internal default CSI user password length of 12 characters
KPR#:416759 Use of pain text passwords for CSI users unclear
KPR#:470764 For disabling TLS 1.0 on AIC's with Server 2016, SQL with high availability DB is needed
KPR#:674125 System preparation step sometimes hangs at the Tcp Port Sharing and Activation step
KPR#:698383 System Preparation Tool: Check Pending Reboot step fails even after rebooting computer
KPR#:758423 C.01.10 Site Preparation Tool fails the Microsoft Hyper-V check
KPR#:785114 GPO "turn on script execution" prevents AIC registration
KPR#:2121 35900E ADC-instrument cannot be configured with RC.Net driver after reinstalling the OpenLAB CDS application
KPR#:2045 Error during Secure Workstation installation

Keyword: Installation , 35900 Control

KPR#:2121 35900E ADC-instrument cannot be configured with RC.Net driver after reinstalling the OpenLAB CDS application

Keyword: Installation , Initialization

KPR#:2045 Error during Secure Workstation installation

Keyword: Integration

KPR#:1534 User is not asked to save manual integration events when manual events are stored in the method
KPR#:1744 Misleading display of tangent peak width
KPR#:1838 GC compound peaks might be labelled as solvent peaks
KPR#:1854 Background subtraction does not work on chromatograms with manual events
KPR#:1921 Manual integration changes need actively to be saved, when the method contains stored events.
KPR#:1932 Manual integration may become slow when Results Audit Trail is switched on
KPR#:2095 Baseline not shown in IR report when baseline end too near signal end
KPR#:2120 Foley-Dorsey Plate calculation formula uses incorrect asymmetry factor
KPR#:2128 Adjacent featureless peaks might be reported with the same retention time.
KPR#:2150 User privileges are not properly transferred to the offline session
KPR#:182387 Unexpected baseline and peak integration when using GC demo data file
KPR#:193315 Integrator timed event: Split peak can cause integrate to show a misleading error message box
KPR#:283472 Manual integration events not available with ECM connection and µ in data file name
KPR#:454723 Number format of Area% column in integration results is set back to default when selecting a row in the table
KPR#:1035284 Area% values are not immediately updated on screen when manual integration is done

Keyword: Localization

KPR#:385410 Some Japanese or Chinese character are replaced by "_" in the data file name
KPR#:398646 ChemStation Admin Tool settings have been changed when no modification was done; Translation issue
KPR#:693289 Truncation: improve to show the error icon for target mass out of range in Sample Information dialog
KPR#:2040 Peak Purity Report in Chinese Version Wrongly use Peak Number as Peak's Retention time

Keyword: Localization (Japanese)

KPR#:1668 Japanese characters from saved pdf report are garbled when copied and pasted to another application
KPR#:2164 Data file name has Japanese character if data system create data file

Keyword: Localization,Report Template Design

KPR#:277791 Composite group saved with special character in the name

Keyword: Logbook

KPR#:803 Only 20000 lines are kept in the sequence log
KPR#:1637 'Method not downloaded to device' message when PAL is present
KPR#:1889 User log off is not recorded in the logbook
KPR#:2039 Unresolved controllers interrupt status updates and system activity logs
KPR#:2140 OpenLAB Control Panel activity log and current log book are missing entries for GC Back injector
KPR#:2146 System activity log shows a failed user change as a successful login (private session lock)
KPR#:2179 Differences between Offline Instrument Logbook and OLCP Activity log after connectivity loss to ECM
KPR#:241458 Incorrect run logbook information about unauthorized integration parameter change
KPR#:256761 ChemMain aborted when printing instrument logbook
KPR#:281314 Internal server error after long query
KPR#:300470 Entry in logbook appears multiple times for one parameter change
KPR#:300963 "stop by user" in sequence log will not affect data integrity
KPR#:303382 User selection "Stop" for ALS error, it is not logged in sequence log
KPR#:370213 Unwanted log entries: Method not found: 'Void Agilent.Windows.Forms.SampleContainerControls
KPR#:432950 Valve switch information missing in logbook
KPR#:570794 Logbook viewer does not display correctly if logbook entries contain the '>' character
KPR#:726331 File accessed at same time by both online and offline sessions result in a Logbook File error

Keyword: MSD Analysis

KPR#:1958 "AgilentAddOnMSDeconvolution" license is requested although it is not configured
KPR#:142695 No ability do fast polarity switching on G6125B LC/MSD
KPR#:156401 LC/MS Peptide tools incompatibility
KPR#:156987 Value for Polarity Switch Delay was not updated if user presses "Enter" key
KPR#:157119 LC/MSD ChemStation terminates during run
KPR#:158433 Printout from LCMS method does not include the MSD model
KPR#:162667 C.01.08: NIST Library searches are not automatically loaded; NIST Library search is not possible
KPR#:162907 NIST Library search stopped working
KPR#:168054 NIST library searches are not automatically loaded
KPR#:170285 C.01.08 ChemStation crashes when loading a method with 10 or more SIM ions
KPR#:189566 Delay Sensor Correction in Delay Evaluation is incorrect
KPR#:218911 RMS Signal-to-Noise specification should be 100:1 on the report for ES-API source
KPR#:234463 List Content of MS Spectra Window produces Parameter 1 Invalid in type or name
KPR#:258401 Extracting ion chromatograms from TIC can lead to an unresponsive ChemStation
KPR#:276189 Walkup rejects any injection volume as invalid with G2258A dual-loop autosampler
KPR#:297893 Sample Purity Options dialog becomes read-only when ASR File Generator is installed
KPR#:298455 Chemstation hangs when calling classic LCMSQual report preview from the Sample Table's context menu
KPR#:370173 Crash occurs when DAD or MWD is configured and WalkUp user submits sample with wavelength at lower or upper end
KPR#:375369 Vial location column missing on classic report with FIA
KPR#:480544 Error extracting MS spectra: "There are not enough points in the object to do the operation"
KPR#:499793 If the tune name is too long, it is not correctly presented on classic report
KPR#:638529 LCMS spectrum not visible in 'write data to CSV" box
KPR#:654884 LCMS Chemstation hangs when noise intervals are outside of the chromatogram range
KPR#:722644 Target masses greater than 18,000 can't be entered in the Sample Entry User Interface
KPR#:724794 Permission missing to control UV Spectra Library deletion
KPR#:740710 EIC extracted signal of Abundance greater than 999.9 cannot be calibrated
KPR#:755236 Walkup: Intermittently, an unexpected exception is thrown when submitting a sample
KPR#:1074256 MSD spectra plot Yaxis label and unit are misleading
KPR#:2125 Peak Performance calculations are off when data points are not equidistant
KPR#:1616 Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group

Keyword: MSD Control

KPR#:1675 Automated Delay Calibration of the MS signal for Fraction Collection is not supported in the RC.Net environment
KPR#:1686 MSD Tune View will awlays load ATUNES.TUN if tune file loading is cancelled
KPR#:1730 LC/MS may remain in a run state after Method/Sequence termination due to an HPLC hardware error
KPR#:1910 A missing vial in the sampler can cause the MSD to be non responsive
KPR#:1916 Automated LC/MS Delay Time Calibration does not work with Preparative Fraction Collector (G1364B) using RC.NET drivers
KPR#:2001 LC/MS selection valve delay time set at 4.0 minutes cause intermittently no signals in the MS
KPR#:120188 "Instrument Error occurred": FIA run does not complete when “Edit FIA Series” Dialog box is open
KPR#:213171 Logbook error when saving LC/MS method
KPR#:280527 Sequence hangs from Method Scouting Wizard A.02.09 generated campaigns/sequences
KPR#:286295 LC-MS system goes not ready and aborts the sequence and queued sequences with method Instrument nRdy timeout occurred
KPR#:339648 ChemStation MSD driver remains in NRDY forever and aborts the currently running sequence
KPR#:348537 Not applicable MSD warning “NozzleVolt/VCharge is not active” in MSD Dashboard
KPR#:357697 Internal error occurs when switching MS divert valve in MSD user interface

Keyword: Method

KPR#:1353 GC Offline Data Analyisis checks for ALS location when loading method
KPR#:1473 CTC portion of method printout does not include overlap settings
KPR#:1624 Undefined symbol: PrDARep error displayed when selecting Export e-Method
KPR#:1643 Open GC edit parameters and close it without changes; method modification flag is set
KPR#:1650 Headspace or PAL Sampler sequence with methods saved to a location other than C:\ does not run
KPR#:1663 No information around handling for special characters
KPR#:1710 Cannot transfer an English method to a Japanese or Chinese ChemStation and vice versa
KPR#:1748 Add/Removal of 7697 HS from 7890 does not show a change occurred; not displayed in Method Load options; method not shown as modified
KPR#:1846 [DEL] key in time tables does not work
KPR#:2021 ACQ.txt file contains Column(s) information that does not match actual column used and leads to confusion
KPR#:2131 Secure File IO enabled blocks Export eMethod... and Import eMethod: 'Invalid File Path'
KPR#:2138 G7167B dual needle: injector program set from context menu is not visible in Instrument method setup
KPR#:2168 Method modification date in classic reports is the sequence acquisition date
KPR#:2177 Method listing from [View Method] contains parameters from method loaded in Method Run Control
KPR#:2181 G4218A method parameters cannot saved when SecureFileIO is enabled
KPR#:123270 Method listing from [View Method] contains parameters from method loaded in Method Run Control
KPR#:141882 6850, 6890 with PAL or headsapce: method not saved and logbook shows 'Checksum error: uncontrolled method modification'
KPR#:197219 C.01.09 method loaded on C.01.08 session gives many error messages (due to Custom Commands feature added in C.01.09)
KPR#:297466 report incorrectly shows method modified after generating an LCMS classic report with an old method
KPR#:408346 Method resolution unclear for DAD after reconfiguration
KPR#:489525 Changing state of Enable SamplePrep Program does not set dirty method flag
KPR#:717061 Graphical range option for signal display of the method is not loaded correctly and defaults to autoscale at method reload
KPR#:725145 No Negative Nozzle voltage with AJS Source

Keyword: Method Scouting Wizard

KPR#:1720 Cluster information can be overwritten from the offline session

Keyword: Navigation Pane

KPR#:1911 Loading result sets or methods with long names causes errors

Keyword: Navigation Table

KPR#:1752 Changing the sample type in a sequence with cyclic calibration corrupts the sequence structure
KPR#:1836 Date Time entries can be incorrect for aborted fraction collection runs
KPR#:1865 For back injection samples, the Acq. Method column of the Navigation Table incorrectly displays the analysis method
KPR#:1878 Autofilter function is not implemented
KPR#:2143 Reprocessing of old (C.01.05 or earlier) result sets might skip runs from the Navigation Table

Keyword: Output

KPR#:1612 Printing fails if printer name exceeds 100 characters
KPR#:1855 Unable to perform "XML Export" with the tenth instrument on an Agilent Instrument Controller (AIC)
KPR#:506719 Chemstation spectra CSV extraction not properly rounding the decimal places
KPR#:516136 Format for XML export of location changed
KPR#:946408 Print out of CM search results has the wrong message stating that there is no search result. But there are results found and printed.

Keyword: Performance

KPR#:392755 Usage of "Next location" does not work as expected when using multiple Recovery Collectors in a cluster

Keyword: Programming

KPR#:1845 Garbage characters can appear in English LCMS reports
KPR#:1617 AIC can experience communication loss if Application Experience service is running
KPR#:1761 The command "macro " cannot be used to select *.mac files
KPR#:2025 The csv export of tables results in an error
KPR#:89227 Acq-svc.log shows: permission denied in VC_CopyOneDataFiel line 1678 code 41084 at copy
KPR#:91024 Instrument driver error crashes ChemStation
KPR#:370835 Long annotation text cannot be read using .Net libraries for register access
KPR#:371551 "CoreAddCmd redefining Alert!" error displayed during instrument launch
KPR#:371555 "Empty list" problem in Show dialog for Chinese and Japan Systems
KPR#:371556 Inconsistent handling of illegal characters in file names
KPR#:1049557 Apache HTTP Server version 2.4.x vulnerabilities
KPR#:1094956 Microsoft XML parser updated to address vulnerabilities
KPR#:1097996 ChemStation hangs after starting notepad using ExecNoWait
KPR#:1159311 Missing AGTOL.log file on OpenLab ChemStation LTS 01.11 systems

Keyword: Pump Driver

KPR#:149819 Pump overpressure: impossible to turn off pump via UI
KPR#:149838 Misrepresentation of Bottlefillings in Dashboad of PumpValveCluster
KPR#:149840 Solvent compositions during run do sometimes not sum up to 100%
KPR#:149845 PumpValveCluster with ISET - Solvent composition: resulting %A is wrong (at 1 line in timetable)
KPR#:149868 Blend Assist : Timetable not persisted properly
KPR#:149879 Unused solvents are handled differently for 1100/1200 Series/1260 Infinity vs. 1290 Infinity/Infinity II pumps
KPR#:149881 Prep-pump cluster stays not ready after restarting OL ChemStation (reconnect)
KPR#:149885 The 1290 Quaternary Pump G4204A is specified for a maximum flow rate of 5 ml/min
KPR#:149895 Purge function has been improved for Preparative Pump Clusters
KPR#:149909 Solvent type may change during a method transfer from 1290 Infinity/II Quaternary Pumps G4204A or G7104A to 1290 Infinity/II Binary Pumps G4220A/B or G7120A
KPR#:149928 Recorded Acquisition Method has Incorrect Pump Parameters
KPR#:149938 Implementation of seal wash behavior has been improved for G4220A/B and G4204A
KPR#:149950 Warning "No matching ISET solvent combination" for G4220A/B pump as emulated pump
KPR#:149951 Using the OpenLAB CDS EZChrom edition feature "Extend run" will disable ISET features in the 1290 pumps
KPR#:149986 Seal wash for Preparative Pump G1361A or Preparative Pump Cluster is displayed as "off" even when it's on
KPR#:149989 Wrong purge flow and duration shown in prepare pump dialog depending on regional settings
KPR#:149992 Shutdown recovery does not work for Preparative Pump Clusters in a Multi-Controller environment

Keyword: Report Generation

KPR#:397976 Reporting matrix not correctly exported to csv report output

Keyword: Report Template Design

KPR#:25 Intelligent Reporting : Last displayed digits might be cut off, in cases where the number is zero
KPR#:40 Missing named peaks are reported in Intelligent Reporting for all the channels or signals
KPR#:42 The Fixed Text field in IR Templates does not accept Chinese characters
KPR#:45 After installation of LC Dissolution AddOn the Report Template Editor is no longer functional
KPR#:50 Intelligent Reporting - Spaces are stripped from filters when they are saved
KPR#:51 .NET Framework 4.6.1 update not recommended for OpenLAB CDS ChemStation Edition C.01.07 SR2
KPR#:54 Mean summary calculation with report parameters in Intelligent Reporting on OpenLAB CDS A.01.04
KPR#:56 Error seen in Intelligent Report header (#error) if any related data field is used in an expression
KPR#:58 Intelligent Reporting - Stacked Chromatograms do not display the time axis in reports
KPR#:59 Intelligent Reporting - Square brackets cannot be used in filter expressions
KPR#:60 Cannot calculate summary statistics on columns containing variable or aggregator
KPR#:63 The sorting option of MS spectra report item in Intelligent Reporting is not functional
KPR#:620 Error message when adding a chromatogram to a report template
KPR#:621 Internal grouping of tables and usage of calculation variables cannot be applied at the same time
KPR#:622 Summary Calculations cannot be applied to table columns containing calculation variables
KPR#:623 Adding a template description to a previously erased and saved description field causes a KeyNotFoundException
KPR#:627 Customized composite groups should have a unique name
KPR#:662 Filter definition does not always allow usage of OR operators
KPR#:668 Reporting time format does not offer an option of (dd/mm/yyyy and time)
KPR#:385844 Reporting method information snippets are duplicated in summary report outputs

Keyword: Report Templates

KPR#:36 Min and Max column summary calculations report GMT and not local time for date fields
KPR#:37 Only Main peaks for a compound are shown in Intelligent Report.
KPR#:39 The report date is printed incorrectly in the Agilent supplied intelligent reports
KPR#:43 The template fields "SignalToNoise_EP" and "SignalToNoise6Sigma" do not work in Japanese version
KPR#:44 The Chinese and Japanese templates for the Extended Performance Report need updating
KPR#:47 Center of triangular calibration point labels do not represent the measured value
KPR#:48 XLS export of intelligent reporter templates generate hidden rows
KPR#:57 The subtract blank feature used in OpenLAB CDS ChemStation does not match with the Intelligent Reporting report generated
KPR#:658 Customized chromatogram or axis lables may not display correclty
KPR#:117645 Migration of templates from C.01.04 to C.01.07 SR2 - Aggregator with category corruption -
KPR#:362808 Using a variable expression in conditional formatting
KPR#:383434 Export to excel does not export the report header logo
KPR#:401975 Report template containing multi-line expressions fail to generate printout

Keyword: Reports

KPR#:1305 Group sum results are not exported to the result.xml
KPR#:1572 Batch mode does not allow usage of intelligent reports
KPR#:1579 Report Templates newly added to a Result Set do not appear in the list of available templates
KPR#:1582 Mismatch in drawing of peak performance between Classic Report and Intelligent Report
KPR#:1619 Intelligent Reports do not contain ECM specific information in Review mode
KPR#:1634 B.04.03 DSP1 [54] Data Analysis, Graphics, response range does not work
KPR#:1673 CSV, DIF, and EMF files are not generated for some Classic report styles
KPR#:1703 ChemMain.exe can crash when a long file path is used
KPR#:1705 Chinese/Japanese characters cannot be searched in the Report Viewer
KPR#:1722 Tangent peak width not correctly evaluated.
KPR#:1751 eSignature data file privilege is missing from the ChemStation lab manager, analyst, and operator roles
KPR#:1754 The structure of the reports to file has changed
KPR#:1756 CP3: Number format error in: %d when printing report to screen in Data Analysis
KPR#:1778 'Number Format error' in Sequence log file after printing report to screen
KPR#:1779 Peaks are calculated by area only or height only in a report
KPR#:1786 A Sequence Summary Report after Partial Sequence reports all the runs of the full sequence
KPR#:1821 Classic detailed report does not show calibration curves after encountering a compound with invalid calib curve
KPR#:1823 Default column information report shows incorrect GC column information and labels
KPR#:1839 File corruption may cause sequence runs appearing as single runs
KPR#:1850 Calibration curve plot shows only the order of the calibration level but not it's label.
KPR#:1875 "ISTD and Reference Not Found " and "Reference compound(s) not found" printed on ESTD report when peak summing activated
KPR#:1881 Multiplier in method cannot be smaller than 0.0001
KPR#:1883 Peak Summing, Use Reference does not work for Norm% report
KPR#:1895 Some reports end without the *** End of Report ***
KPR#:1900 "Result Set Templates" group window is unavailable while selecting the IR report template
KPR#:1907 Some method parameters are reported with a limited number of digits
KPR#:1909 Peak width cannot be reported in Intelligent Reports (Chinese ChemStation only)
KPR#:1913 Injection volume and instrument name are not reported in case of aborted data acquisition
KPR#:1922 Manipulation of chromatograms has no effect on Intelligent Reports
KPR#:1930 Width of the integration line is not an element in IR template editor
KPR#:1950 Intelligent Report does not print the 6890 oven ramp
KPR#:1961 Datastore/ECM path under sequence parameters is not reported in sequence template printout
KPR#:1965 Norm% calculation normalizes per channel
KPR#:1972 The y axis for ISTD calibration curves is always displayed as height
KPR#:1974 Cannot change the Report Name for the Signal in the Classic Sequence Summary Report
KPR#:1983 Summed Peak reports adds ISTD amounts to the Total Amount
KPR#:1985 Missing parameters on reports, if files were acquired with a packed column
KPR#:2017 Barcode option 'Write Barcode to Sample Name' does not write if back injection
KPR#:2044 Data files are named odd or even when using the same data file Prefix in Sequence Parameters
KPR#:2051 Intelligent Reporting: The fields for Sample_OrderNumber cannot be used to group replicates
KPR#:2052 LCMS Qualitative Classic Report. EIC signals missing in some Data files
KPR#:2062 Using GC back injector, ISTD 2 - 8 are not included in report when Dual Simultaneous checkbox is unchecked
KPR#:2063 Sample and compound specific custom fields are listed in the sequence but not in reports
KPR#:2064 ChemStation shuts down when Report viewer cleans up temp files
KPR#:2080 The theoretical plates per meter are reported as plates per mm
KPR#:2085 C.01.06 HF03: Classic Extended Performance report is missing information
KPR#:2086 Incorrect method modification date shown on IR reports
KPR#:2088 Data files are named odd or even when using the same data file Prefix in Sequence Parameters
KPR#:2089 The sample information that is input in three lines is displayed in one line in C.01.06
KPR#:2093 Sample Type "Blank" is reported as "2"
KPR#:2111 Session freezes generating Intelligent Report During Sequence Acquisition
KPR#:2119 Single Peak's Peak area is different from Total area for classical built in report
KPR#:2132 490 micro GC column information is not available for Plates per Meter or Peak Performance calculations
KPR#:2134 Intelligent Report snippet for instrument module: 35900 reports incorrectly 'Auto Sampler'
KPR#:2152 Classic Report area% calculation can provide incorrect results
KPR#:2167 Column information missing for G7116B Multi Column Thermostat
KPR#:2169 Column information is not printed, if the Column Description is empty
KPR#:2170 Operator name is reported as disconnected or blank in both classic and IR reports
KPR#:2173 Sequence reprocessing updates and rounds the numeric sample parameters
KPR#:2184 Preprocessing Results stuck in the upload queue will not match what is in Content Management
KPR#:2185 Sequence Method audit trail is missing entries for some runs
KPR#:89195 C.01.06: Sim by Target masses show wrong targeted masses on first injection only
KPR#:102753 Preprocessing Results stuck in the upload queue will not match what is in Content Management
KPR#:114422 Significant figure limit for compound group amount values in calibration table
KPR#:115779 G1364E cluster: Fraction report is mixed; the first fraction is from recovery
KPR#:117643 Report "print to file" of subtracted chromatogram fails
KPR#:123241 Use another sequence method to preview report won't generate new Central storage version
KPR#:126672 Self-assembled Result set, incorrectly lists (F) when the injection was originally done with the Back injector
KPR#:130917 Printing 2 report files causes flickering of screen and no access to ChemStation
KPR#:131124 Blank Subtraction changes the sample name in the Classic report
KPR#:149972 Columns are not reported correctly when switching valves
KPR#:150046 Not acquired signal A (VWD) leads to a "Manual Control" entry in the Result Set Audit Trail
KPR#:151390 Labeled peaks of a mass spectrum are shown with red peak integration lines when printed
KPR#:160573 ASTM -Long-Term Noise Calculation is not done
KPR#:165636 FCC: When switching Fraction Collectors during a run in an asymmetrical setup, unexpected fractions might be collected and reported
KPR#:180068 In generating report the injection number of a seqLine replicate can be wrong or missing
KPR#:187755 3D stack overlay does not report the correct time
KPR#:187890 Error message appears when adding Report Styles or removing Report Styles
KPR#:188182 Interactive PeakPerformance efficiency result is too low
KPR#:202614 Waters Alliance working directory no longer ChemStation’s CORE folder causes issues
KPR#:203100 Waters Alliance: error when loading IR template
KPR#:267383 Operator name is "Disconnected" during unlocking ChemStation
KPR#:277843 Unnecessary calibration warnings appear if report is generated a second time
KPR#:291121 Printing time is 1 second different in the exported report from in the printed report
KPR#:293854 Missing Signal Descriptions for LCMS Signals on Intelligent Reports
KPR#:300787 Calibration Curve last modified date may appear with ambiguous date format
KPR#:301635 Separator date may change in OpenLAb CDS ChemStation Edition C.01.10 for customized OS date formatting
KPR#:302286 Recalibration date is incorrect on IR using ExtendedPerformance.rdl
KPR#:342383 Analytical Studio Reviewer show duplicate peaks on report
KPR#:359409 Intelligent Report extended sequence report missing units in acq method listing
KPR#:361138 Intelligent Report lacks data in the Advanced Run Information
KPR#:371553 Garbage: Error message for File name length of Classic Report template
KPR#:376839 PDF extraction failing
KPR#:419459 Fraction location label is not flexible in C.01.09 and C.01.10
KPR#:421132 Blank subtraction: chromatogram issue in IR
KPR#:467325 Custom report created in C.01.04 is loaded on C.01.10 has all audit trail entries with current date and time
KPR#:476514 Unable to print sample description and Lims ID for IR when Load Signal
KPR#:495250 Reported injection time follows time zone and daylight saving setting and reports wrong time
KPR#:499383 Report item becomes uneditable in Intelligent Reporting editor
KPR#:508000 UV spectra data from CDS2 does not work in IR reporting of spectra when loaded in ChemStation
KPR#:538317 IR report error when loading template that includes composite group
KPR#:568535 XLSX sequence summary file creation crashes for IR template when large batch is processed
KPR#:610844 Sample amount value in IR-report not updated after change in quantitation settings
KPR#:695912 Sequence ACAML has fraction result from a previous run
KPR#:728830 "Print Sequence Template" does not work when the barcode option "On barcode mismatch don’t inject" is selected in Sequence Parameters
KPR#:747935 The xml result file is not correctly formatted if the "Add fraction table and ticks" option is enabled in "Specify report"
KPR#:751862 Incorrect Title of Fraction List in classic report
KPR#:752405 Incorrect Title of Fraction List in classic report
KPR#:776923 Topology report missing server, client, and instrument information
KPR#:788216 LIMSID fields are missing in XML exported result for back injection
KPR#:794750 LC slave module reports the host firmware revision
KPR#:801193 Missing compounds are not reported when using the IR report snippet "not-found compounds"
KPR#:1039479 MS Spectra snippet no longer has option to report average peak spectra via Intelligent Reporter
KPR#:1073881 Wrong detector (MSD) reported as first detector in Purify Task and classic report
KPR#:1111356 No longer possible to copy text from pdf reports generated in Review, Report, Print Report
KPR#:1840 Instrument communication error may cause incorrect injection time stamp on subsequent run
KPR#:1837 Empty Custom Fields are not printed in Intelligent Report
KPR#:2065 Report Upload from Review View fails with error
KPR#:2112 Error 16420 occurred while printing a report
KPR#:2040 Peak Purity Report in Chinese Version Wrongly use Peak Number as Peak's Retention time
KPR#:2125 Peak Performance calculations are off when data points are not equidistant
KPR#:1715 Sequence Summary Report does not do statistics when the first compound is not present
KPR#:2145 Incorrect Sample location reported for bracketing

Keyword: Reports , 1100 Control , 1200 Control , 7890A Control

KPR#:1840 Instrument communication error may cause incorrect injection time stamp on subsequent run

Keyword: Reports , Custom Fields

KPR#:1837 Empty Custom Fields are not printed in Intelligent Report

Keyword: Reports , ECM Integration

KPR#:2065 Report Upload from Review View fails with error
KPR#:2112 Error 16420 occurred while printing a report

Keyword: Reports , Localization

KPR#:2040 Peak Purity Report in Chinese Version Wrongly use Peak Number as Peak's Retention time

Keyword: Reports , MSD Analysis

KPR#:2125 Peak Performance calculations are off when data points are not equidistant

Keyword: Reports , SEQ

KPR#:1715 Sequence Summary Report does not do statistics when the first compound is not present
KPR#:2145 Incorrect Sample location reported for bracketing

Keyword: Reports - IR

KPR#:228201 Spectra cannot be reported in Intelligent Reporting with MS profile data
KPR#:245690 Report generation hanging when the report template has a custom scaling

Keyword: Retention Time Locking

KPR#:131756 Update Master Method from Data Analysis view does not update RTL calibration
KPR#:345843 Calculated Pressure for Relock is not updated automatically for the 6890 in C.01.10

Keyword: Roles and Privileges

KPR#:207007 Users can delete their own data without deletion permission via web client
KPR#:976277 Users added to a domain group can't access content management

Keyword: Run Control

KPR#:1851 Unexpected shifts in the Online Plot
KPR#:1857 In Chinese and Japanese versions the counter function in sample info dialog is not incrementing when the start button is used.
KPR#:1918 Instrument not ready time out message box may block other dialog boxes
KPR#:1919 Single runs do not turn to 'Not Ready time out' automatically and OpenLAB Control panel shows 'running' status
KPR#:1920 ChemStation Shutdown may not update instrument status in OpenLAB Control Panel
KPR#:1927 Systems under heavy load can miss raw data inside the data folder
KPR#:2024 Submission of single runs to the queue blocks the queue
KPR#:2047 Queuing a modified sequence cannot be undone
KPR#:2056 Fraction preview does not work for UIB II as peak detector
KPR#:2075 Japanese ChemStation: The Sequence Table cannot be evoked from the sequence context menu
KPR#:139793 Using double quotes in the sample name for signal runs will not run with no error
KPR#:1936 Only sequences from the default sequence path can be used in a queue plan

Keyword: Run Control , SEQ

KPR#:1936 Only sequences from the default sequence path can be used in a queue plan

Keyword: SEQ

KPR#:1966 Sequence stops for no apparent reason
KPR#:1715 Sequence Summary Report does not do statistics when the first compound is not present
KPR#:2145 Incorrect Sample location reported for bracketing
KPR#:1936 Only sequences from the default sequence path can be used in a queue plan
KPR#:778 Change of sample type during sequence acquisition is ignored
KPR#:1514 The path to a data file has a limited length
KPR#:1604 HeadSpace sequence method will not load when it follows a Valve sequence
KPR#:1648 Sequence parameter subdirectory overwrites sample info parameters during run
KPR#:1670 Queue Planner will not run PAL Autosampler sequences that follow a valve
KPR#:1725 Sample statistics are not done, when the first compond in the calibration table is not detected.
KPR#:1787 78xx: Sequence stops when pushing the GC STOP key during sequence
KPR#:1822 Sequence parameters: Changes to Fraction start location ignored
KPR#:1824 After upgrade, Sequence modified flag is set even if no changes are made before reprocessing
KPR#:1847 C.01.03: Opening the back sequence table, click on a cell, make no changes, and select OK causes headspace sequence to stop
KPR#:1849 Opening the back sequence table, click on a cell, make no changes, and select OK causes headspace sequence to stop
KPR#:1858 Queue Sequence will not run sequences with different injection sources
KPR#:1859 No new lines can be added to running sequence when Unique Folder is set to Off
KPR#:1862 C.01.04 Custom Field Values cleared for back sequence table
KPR#:1864 Method of front injector incorrectly used for Data Analysis of the back injections when vial conflict occurs
KPR#:1870 Well Plate locations are not accepted in offline sequences
KPR#:1871 Opening the back sequence table, click on a cell, make no changes, and select OK causes headspace sequence to hang
KPR#:1872 No new lines can be added to running sequence when Unique Folder is set to Off
KPR#:1880 Editing of a running online sequence can lock the table cells
KPR#:1882 With UFC off, sequences will halt the queue
KPR#:1888 Selected data path in sequence template is not remembered.
KPR#:1915 Sequence subdirectory not working with unique folder creation OFF for GC
KPR#:1931 Data files from different sequences can end up in one result set
KPR#:1934 CSV sequence import does not validate vial positions
KPR#:1937 The icon for barcode reader does not get active after a sequence is finished
KPR#:1940 Changing the sample type in a running sequence does not activate the Apply button
KPR#:1951 Queue Sequence will not run sequences with different injection sources
KPR#:1954 GC/G1888 headspace data is missing or partially missing with ChemStation C.01.05 with HotFix installed (Hotfix 01 – 08)
KPR#:1955 Paste function in Sequence Table does not support Datafile names
KPR#:1976 Methods from different paths are not accepted in Sequences
KPR#:1978 Fill Down wizard increment logic is inverse for 100 vial plates
KPR#:1979 Sequences do not execute all runs when they contain Calibration runs for 10 levels
KPR#:1982 Fraction collection location in the sequence table vanishes
KPR#:1988 Client session frozen if user clicks "start" on paused sequence instead of "resume" for a paused sequence
KPR#:1991 Printing Sequence table with old layout shows front injector but actual injector is on back
KPR#:1998 Sequence has a Blank Option in Part of the Methods to Run in the Sequence Parameter Dialog
KPR#:2002 Entry of Numeric Sample Parameters is Not Allowed for Injections of Sample Type Calibration
KPR#:2006 Message The sequence is already running unbalanced Front/Back injector runs, therefore all remaining runs must be on the ‘Front’ Injector Location. appears
KPR#:2007 C.01.06 and higher: Sequence template changes are not saved to the \Sequence directory when ‘Unique Folder Creation Off’ is used
KPR#:2008 Cannot append a sequence line using copy, paste or append to a sequence running back injector only samples for GC
KPR#:2015 C.01.07 Vial range shown as invalid (even though they are valid) when appending sequence lines (no tray used)
KPR#:2016 C.01.07: GC back turret location (no Tray) flagged as invalid in the Filldown Wizard
KPR#:2026 The Sample Entry Properties do not retain a selected data path
KPR#:2028 “Write barcode to Sample name” does not update the Sample Name in the Sequence table during editing
KPR#:2030 C.01.07: Data file name overwritten and changed to OnlineEdited.D when updating sequence table
KPR#:2031 Incorrect message "Sequence is in use by online Session"
KPR#:2034 Sequence table locks if a dialog box is about to open while current run is completing.
KPR#:2035 Headspace sequence will not stop or pause from the ChemStation menu
KPR#:2036 C,01.06: Samples added to running sequence are named OnlineEdited<counter>.D
KPR#:2037 Number of samples "Done" count is incorrect under "Hide/show sample information" table
KPR#:2048 The maximum calibration level of 99 is not enforced
KPR#:2054 GC Data File naming is limited by the currently loaded method
KPR#:2055 Sequence rollout no longer possible, after closing first instance
KPR#:2057 Editing a sequence table during acquisition can cause the software to become unresponsive
KPR#:2070 C.01.07: GC back turret location (no Tray) flagged as invalid in the Filldown Wizard
KPR#:2071 Data file name overwritten and changed to OnlineEdited.D when updating sequence table
KPR#:2074 Cannot append a sequence line using copy, paste or append to a sequence running back injector only samples for GC
KPR#:2079 Resume button for a paused sequence is not active
KPR#:2081 Start position for fraction collection in sequence table is ignored
KPR#:2083 The Undo function does not undo changes made in dropdown cells
KPR#:2084 ChemStation hangs at the end of a run
KPR#:2087 ChemStation hangs at the end of a run
KPR#:2090 Adding lines to sequence table for Dual GC injection are in the wrong order
KPR#:2091 Duplicating the currently running sequence line can lead to overwriting of data files
KPR#:2096 Sequence stopped for unknown reason; Error 41300 occurred: invalid path shown in logfile
KPR#:2097 Incrementing locations does not work well for some samplers
KPR#:2105 Sequence hangs
KPR#:2107 Copy/paste of rows in sequence table fails, when sample information contains line breaks
KPR#:2109 Print sequence template does not show correct parameter for Data file naming
KPR#:2114 Result Set name pattern with trailing or leading blank causes issues; sequence does not start
KPR#:2117 Unable to edit the sequence table while the sequence is running in localized versions.
KPR#:2129 Sequence hangs, instrument remains in postrun
KPR#:2141 Sample Overlapped injections not possible with a GC back injector
KPR#:2144 Intermittently, sequence aborts after multiple successful runs without errors
KPR#:2154 Option to Clear Calibration Curve in Sequences does not work for multiple Calibration runs
KPR#:2165 Partial sequence does not support run-to-run relations
KPR#:2166 Nested Data folders in Preferences conflict with sequence subdirectories
KPR#:2176 Dual injection GC bracketing sequence uses incorrect method for quantitation and reports
KPR#:2180 Copy paste operations do not work as expected for locked sequence lines
KPR#:2189 Chemmain.exe crashed unexpectedly during sequence
KPR#:100307 ChemMain has stopped working, crashed when trying to read barcodes for > 100 samples
KPR#:121987 Data is not saved for PAL3 Barcoded vials; Barcodes are not written to sample name when specified
KPR#:127744 Write Barcode to Sample Name fails and the sequence does not continue
KPR#:135530 Partial Sequence fails to initialize if the default data folder is not selected
KPR#:141775 Sample type specified in the sequence table as 'control' but it is reported as 'sample'
KPR#:145403 Performance becomes very slow after deleting sequence lines in which an injection volume value was added
KPR#:148739 Modified sequence needs to be saved
KPR#:150620 Partial Sequence fails to initialize if the default data folder is not selected
KPR#:160318 Not ready timeout within sequence parameters no longer available
KPR#:161847 sequence template editing using copy and paste of large sequence tables takes too long
KPR#:163945 Opening large sequence table takes too long
KPR#:176251 User can delete pending samples in run queue when multi selection is done
KPR#:182210 Run Queue will abort if sequence uses different method with custom fields
KPR#:187826 Sequence Template (ChemStation\1\Sequence) does not match sequence that was saved with data set
KPR#:200061 Reprocessing very large result set fails to upload to Content Management (CM) with error message
KPR#:202056 Renaming a sample name in Sequence Table does not update the sample name in File Information
KPR#:206905 Running sequence aborts while scheduling another sequence
KPR#:222874 Pipe character "|" is removed from sequence table fields
KPR#:250899 Not able to print the report to the screen and to a file at the same time during a sequence run
KPR#:295239 Sequence Table cannot be closed after clearing errors
KPR#:341079 Sequence won't abort with the mismatch barcode vial containing calibration samples
KPR#:341084 No overlap observed between sequential front injection and back injection
KPR#:351385 Reprocessing very large result set fails to upload to Content Management (CM) with error message
KPR#:360927 Run queue injection location does not match sequence table of pending runs when dual blank run is the first run
KPR#:370254 Manual integration done on the Front data are showing up in the RUN.log for the back data file after reprocessing
KPR#:371040 Deadlock when closing Sequence Table user interface
KPR#:371069 Post-Sequence command was active, not executed
KPR#:375252 Sequence table that contains a Manual injection with blank vial location aborts sequence 'due to an error'
KPR#:388820 Fraction collector start field is not populated using a CSV imported sequence
KPR#:388823 Fraction collector start field is not populated using a CSV imported sequence
KPR#:484053 Screen refresh issue in the sequence table, far right columns show dark gray wipe over when edited
KPR#:665860 Unable to 'View Original Sequence' using data acquired from an earlier software revision
KPR#:789186 ChemStation freezes if user clicks on start sequence button instead of resume when sequence is paused
KPR#:1035810 Run Queue user interface does not correctly update when a running sequence is modified
KPR#:1048772 Sequence Parameters not in ACAML file if sequence crashes
KPR#:1996 A missing vial error in an LC system with two samplers can be irrecoverable
KPR#:2098 Custom Field values can be accessed during acquisition of a sequence.
KPR#:1763 In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.

Keyword: SEQ , ACQ

KPR#:1996 A missing vial error in an LC system with two samplers can be irrecoverable

Keyword: SEQ , Custom Fields

KPR#:2098 Custom Field values can be accessed during acquisition of a sequence.

Keyword: Sampler Configuration

KPR#:444022 Issues when re-configuring capillaries in Dual Loop and High Performance Autosamplers

Keyword: Sampler Driver

KPR#:149821 Control of Tray illumination missing for G1329B & G4303A
KPR#:149822 Parameter mismatch for custom-defined Well Plates
KPR#:149824 Control of Tray illumination missing for new G1329A
KPR#:149826 Control of tray illumination missing for G1329A/B & G4303A in Japanese and Chinese ChemStation
KPR#:149827 Larger injection volume with 90 ul head may be incorrectly displayed after injection
KPR#:149831 LC driver starts run with ALS Chiller turned off
KPR#:149841 ICF A.01.04 - No method download, if method contains pretreatment/injector program steps.
KPR#:149843 Injection specific injection volumes may get propagated to following injections
KPR#:149844 Dua Loop Sampler: ACQ method shows wrong loop with overlap injection
KPR#:149847 Bouncing menu
KPR#:149850 Wrong Inj Volume with German settings
KPR#:149852 the "edit Wellplate type" could not work in OpenLab ChemStation Edition Japanese .
KPR#:149855 Wrong Injection Volume using overlapped injection and setting InjVol in sequence table
KPR#:149863 Carry over with dual Loop Sampler: Injection cleaning: Rinse volume not set in Firmware
KPR#:149880 For overlapped injections in vial samplers G1313A and G1329A/B, injection volumes and sample locations are not updated synchronously in the status UI
KPR#:149940 In OpenLAB CDS ChemStation Edition C.01.07 and below, vial positions larger than 50 are not allowed for Vialsamplers G7129A/B
KPR#:149941 Description in user interface has been improved for Smart Overlap and Overlapped injections
KPR#:149948 How to handle configuration changes in EZChrom and OpenLAB 2.0
KPR#:149954 Older versions of ChemStation cannot handle trays in Vialsamplers G7129A/B with cartesian coordinates
KPR#:149990 G1329A Autosampler tray types are not updated in Thermo Chromeleon
KPR#:149999 Sampling diagram has been removed for Infinity II samplers
KPR#:150004 Do not use instructions Inject, Valve and Remote in injector programs in case of overlapped injections
KPR#:150005 Do not change injection method parameters during overlapped injection
KPR#:150009 Under special circumstances, wrong injection volumes may be reported for ChemStation sequences of overlapped injections by the Multisampler
KPR#:150014 When a method specifies a wash position, that is physically not available, the method will not be sent to the instrument
KPR#:350975 Sampler goes offline in rare cases during run

Keyword: Sampler Method

KPR#:187313 Method download fails when cooler is controlled in method

Keyword: Spectra Analysis

KPR#:1973 Overlaid spectra are not properly displayed
KPR#:2069 Incorrect message: No spectra available in data file
KPR#:2156 Data points of UV spectra can carry inaccurate wavelength values
KPR#:343647 Load Signal dialog fails to load spectra because of case sensitive name comparison
KPR#:406883 No Spectra within peak available when OpenLab CDS 2.x exported UV spectra is loaded into ChemStation
KPR#:1616 Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group

Keyword: Uitilities

KPR#:117797 No sample name for imported AIA
KPR#:158465 RegisterCS.bat is not working with C.01.08 default path

Keyword: User Interface

KPR#:731 Error Fetching CP Variable observed sometimes when starting the chemstation
KPR#:1574 OpenLAB Control Panel does not prevent connecting to an instrument already in use
KPR#:1577 Slow performances observed while loading datafiles when a networked printer is not accessible
KPR#:1583 Additional information about the [ChemStation:Sequence][Save Sequence] privilege
KPR#:1644 PAL Sampling diagram always shows 'Vial Status: Normal' for every vial
KPR#:1674 Graphic artifacts/software crashes caused by graphic settings
KPR#:1682 7890A, 7820A missing sampling diagram when only a rear injector is installed
KPR#:1745 Finish Queue Sequence Help is hidden behind dialog
KPR#:1746 Sampling diagram for 68xx Classic driver appears, but if selected and reselected, disappears; also when switching betw Meth&Run and DA
KPR#:1764 Run-time error ‘282’: No foreign application responded to a DDE initiate
KPR#:1815 OLCDS Chemstation - No warning before taking over session for DA (data analysis only) instruments.
KPR#:1852 Display of connected user is not updated after user switch
KPR#:1874 Takeover without privilege can result in a locked session
KPR#:1877 OpenLAB CDS client: Scrambled user interface after unlocking locked Windows session
KPR#:1886 Several dialogs are not usable with screen resolutions higher than 100%
KPR#:1947 Zoom range of chromatogram is not used when a new file is selected.
KPR#:1981 Pasting selected cells into a sequence table omits empty cells
KPR#:1984 Chinese/Japanese ChemStations: Scrollbars in Partial Sequence Dialog not fully functional
KPR#:2005 Browse method button unavailable in offline sequence table
KPR#:2033 With Unique Folder OFF a running sequence cannot be loaded in Data Analysis view
KPR#:2043 For single runs, the vial is not displayed in white in the sampling diagram
KPR#:2060 Sequence Parameters grayed out in LC sequence context menu
KPR#:2153 Zooming out of the active window can set the focus to the negative time range
KPR#:2182 Start and abort buttons on the override GC start dialog box are available when session is locked
KPR#:105359 Sample Entry User Interface does not update MultiSampler Layout
KPR#:106507 Create instrument shortcuts missing Chinese and Japanese systems
KPR#:128630 Injection info not available and Sample "Location" or "Sampling Diagram" are not updated when running an FIA Method
KPR#:130832 After time based lock, ChemStation hangs when trying to unlock
KPR#:132001 After time based lock, ChemStation hangs when trying to unlock
KPR#:135644 Sample diagram for G1329B is blank when system is configured as type LCMS
KPR#:140355 “The target path is invalid” error message is displayed when no privilege to upload files to ECM
KPR#:146183 Locked sessions appear unresponsive when minimized and cannot be accessed, must end processes
KPR#:148467 ChemStation crashes when locking or unlocking session with ECM authentication in C.01.07 SR3, SR4, C.01.08
KPR#:149082 Frequent ChemMain.exe crash or hang when unlocking sessions that were minimized in Windows Taskbar
KPR#:149911 Time table graph of UV Detector ends before run time of system
KPR#:150246 Sample Entry User Interface: Injection volume shows warning after updating location
KPR#:160280 ChemStation crashes when locking or unlocking session with ECM authentication in C.01.07 SR3, SR4
KPR#:168139 Locked sessions appear unresponsive when minimized and cannot be accessed, must end processes
KPR#:168367 Dashboard Buttons disabled when starting a run with Edit Integration Events UI open
KPR#:168842 PDFs Which Include Localized Characters Can Appear Garbled in Web UI Previews
KPR#:178249 Method used during reprocessing changed for no reason
KPR#:180338 First time login to the Content Management Web UI can take up to 60s
KPR#:196708 Deadlock occurs when dialog box is open while sequence is finishing
KPR#:298860 Sample Name is not displayed on the 8890 display
KPR#:303876 Data displayed in sequence table is not consistent with navigation table
KPR#:307134 Pagination disappears when search returns more than 250 results
KPR#:348531 Sample Operator shown on reports doesn't show up in user interface
KPR#:413147 Graphical controls which visualize the sampler and fraction collector bed-layout in an LC instrument environment need update
KPR#:445628 GC Sampling Diagram does not display on load
KPR#:487484 Cosmetic changes in the edit integration events UI
KPR#:490394 Resizing chromatogram window does continuous resize jumps even after let go of the mouse
KPR#:554961 Adobe Reader 2020 "sign in" dialog causes ChemStation to become unresponsive when left open
KPR#:740714 Instrument status dashboard missing important information about the module
KPR#:799726 LC module reports the host firmware revision
KPR#:993485 Overlay of the pressure curve displays mAu when it should be bar
KPR#:2041 Unprivileged users can change instrument setpoints using the "GC Instrument Diagram"
KPR#:58 Activity Log not displayed in web browser when using Chrome 5.1
KPR#:1688 Preferences set in offline overwrite online Preferences and vice versa
KPR#:1957 Local files are not stored securely with ChemStation Edition
KPR#:1763 In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.

Keyword: User Interface , 7890A Control

KPR#:2041 Unprivileged users can change instrument setpoints using the "GC Instrument Diagram"

Keyword: User Interface , Audit Trail

KPR#:58 Activity Log not displayed in web browser when using Chrome 5.1

Keyword: User Interface , Data Analysis

KPR#:1688 Preferences set in offline overwrite online Preferences and vice versa

Keyword: User Interface , ECM Integration

KPR#:1957 Local files are not stored securely with ChemStation Edition

Keyword: User Interface , SEQ , ACQ , ECM Integration

KPR#:1763 In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.

Keyword: User Privileges

KPR#:2157 Manual integration tool is still accessible after a user change
KPR#:2163 Removal of "Edit integration events" permission will not disable access to the "Specific Event For Signal"
KPR#:2172 "User"s and Group's Role Assignment Report" will not display users with group but no roles assignment
KPR#:2183 Missing ChemStation privileges when connected to OpenLAB Server 2.1 with OpenLAB CDS 2.1
KPR#:115034 Users with only the view and run instrument privilege can take over the online/offline used by other user
KPR#:116731 User can switch to DA-view when method change flag is set and run queue is paused
KPR#:120340 C.01.07 SR1 User can delete pending samples in run queue that is paused when multi selection is done
KPR#:123269 Missing privileges for NWS chemstation connected to OpenLAB 2.1 server with OpenLAB CDS 2.1
KPR#:130664 Lock and Unlock during running sequence may lead to deadlock / user permission loss
KPR#:146287 User without save method changes privilege can save changes to the method
KPR#:146402 User without save method changes privilege can save changes to the method
KPR#:165817 User with more privileges cannot preview report without saving method than a User with less privilege
KPR#:187099 Exception to "Edit Calibration Table" privileges
KPR#:381733 Orphan Property ID leading to sync failure
KPR#:801721 User without specific Project Group access can see the name of the Project Group
KPR#:971357 Upgrades from earlier versions to LTS will fail if the System Administrator Role is renamed or removed

Keyword: Utilities

KPR#:1902 The "Import worklist" feature does not work when Chinese characters are present
KPR#:1990 Error message when selecting "Print Report" for an AIA imported file, report not shown
KPR#:2046 Zoom level is lost when overlaid UV and MSD data are copied
KPR#:2124 No sample name for imported AIA
KPR#:1616 Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group

Keyword: Utilities , Spectra Analysis , MSD Analysis

KPR#:1616 Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group

Keyword: 

One-line Description:

Custom DPI Setting

Problem:

When increasing the dpi settings, the purification software cannot be used
since many controls overlay each other and error icons are not visible.

Temporary Solution:

N/A

Fix Information:

The supported DPI Setting is the default one, 100%.
No other DPI settings is currently managed by the Purification software.

Keyword: 

One-line Description:

Common & channel# tab order mixed up when a channel is deactivated

Problem:

[OpenLAB driver] common & channel# tab order mixed up when a channel is deactivated

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Pump settings not set to initial value after run and/or after loading a Method

Problem:

During run a stop is requested to the Software.
Opening the User Interface where the system is shown the Initial pump parameters were not loaded.
It was still  A: 99.84%  B: 0.16% instead of A:100% and B:0%.
Loading the Default method still the gradient is wrong displayed in UI.

Temporary Solution:

n/a

Fix Information:

there's any fix for this issue.
The simptoms was very seldom and random.
Restarting the PC and the Modules will erase the wrong information displayed on the User Interface.

Keyword: 

One-line Description:

4 Channel 490 Micro GC is not configured properly

Problem:

Tried to configure a four channel 490 micro GC. After clicking on Activate Communication button, the Configure screen indicates that communication has been established, but the information for the 4 channels has not been uploaded. Information is provided when connecting with PROstation.

Temporary Solution:

Config 490GC remotely, but need to wait about 60 seconds for driver to get all configuration from remote 490GC

Fix Information:

This defect is fixed in build 1.11.1.1003 .

Keyword: 

One-line Description:

LC-3D, CE, and MSD technique-specific columns missing

Problem:

The columns that are missing include:

LC-3D and MSD:  Target Masses (number, range, list) and AutoBalance (blank or ‘OFF’)

CE: Voltage (number), StopTime (number), and User1-10 (1-48 or blank)

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

6890: Add\Advanced Tower Selection Syring Volume does not update

Problem:

6890: Add\Advanced Tower Selection Syring Volume does not update until session is closed/reopened.

For any Add step, select Advanced. The volume determines which tower will be used if automatically select by volume is selected (default). The Syringe Volume of that injector is displayed read-only below it.
If you go to the Configuration and change the syringe size for any tower, then add a new Add step, save and return, this syringe Volume change is not detected or displayed. It is only refreshed by closing and reopening the online session of ChemStation.

Temporary Solution:

Close and reopen the session to update the syringe volume.

Fix Information:

n/a

Keyword: 

One-line Description:

Methods can not be stored in Micro GC after rebooting

Problem:

After a power shutdown, the uGC does not load the last active method, but remains in the default settings (temp 30C). A method download is required.

Temporary Solution:

n/a

Fix Information:

This defect is fixed in build 1.11.1.1003 .

Keyword: 

One-line Description:

Calibration Blanks from Easy Sequence using an Easy SamplePrep program with 'Use for unknowns only' checked reserves resources

Problem:

No Injection Calibration Blanks from Easy Sequence using an Easy SamplePrep program with 'Use for unknowns only' checked reserves resources, even though the Easy SamplePrep program does not run in this case.

Temporary Solution:

Supply an excess of resources to allow the sequence to be submitted to the Queue.

Fix Information:

n/a

Keyword: 

One-line Description:

Multiple fractions collected by MSD within one peak due to ionic species

Problem:

Multiple fractions could be collected within one peak due to different ion species of similar intensity for the same target.

Temporary Solution:

Check results of analytical results evaluation, what adducts apply to what compounds / samples.
Create separate tasks for each ionic species.
Uncheck "Use same ion species as in analytical run" in preparative system ion species of the task.
Within one task you select only one adduct in preparative system and select all samples, which compounds have
a good response for this adduct.

Fix Information:

n/a

Keyword: 

One-line Description:

Sequence location directory selection is not correct

Problem:

When creating an Easy Sequence template and select the sequence location funcion, the software displays the normal windows function for selecting a directory / sub-directlry. This is wrong. The software should show the selection of sequence locations as specified in the sequence preferences.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

ChemStation: Vials are validated against the currently loaded method

Problem:

In the Easy Sequence Setup, a method is selected and then the vial numbers are entered. These vial numbers are passed to the data system to be validated.  

The validation occurs against the currently loaded method, not the method used in the template that will actually use the vials.

Temporary Solution:

n/a

Fix Information:

Fixed in Easy Sequence 2.4[002].

Keyword: 

One-line Description:

Logbook file: no string 4234

Problem:

Empty Bottles will cause the window with the "no string 4234" to popup during a Task execution.

Temporary Solution:

Verify the level of solvents prior to execute the task.

Fix Information:

Fixed in ChemStation C.01.06 requires Purification Software A.01.02.

Keyword: 

One-line Description:

Calibration Blanks with injection run Sample Prep when 'Use for unknowns only' is checked

Problem:

Calibration Blanks with injection run Sample Prep when 'Use for unknowns only' is checked

Temporary Solution:

Use a different methods for blanks that has 'Use Sample Prep program' unchecked

Fix Information:

n/a

Keyword: 

One-line Description:

Custom Fields are missing in Extended Parameters dialog

Problem:

Sample Custom Fields and Compound Custom Fields are missing for Extended Parameters.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Stop running tasks in purification Software

Problem:

When a Task is running the "Stop" will lead to a Task contents to be not complete.
The ACAML file created at the end of the acquisition is not present.
The sample present during the acquisition is not listed.

Temporary Solution:

Analytical runs by purification software, will not display analytical results in case of STOP.
Workaround: Create a new task and import the analytical run as result set:
Stopped sample and later samples will be missing, but first samples will be displayed.

Preparative runs by purification software will not display stopped sample and beyond.

Fix Information:

Fixed in ChemStation C.01.06 requires Purification Software A.01.02.

Keyword: 

One-line Description:

Bracketing with unique folders off

Problem:

When bracketing is used with Easy Sequence with Unique Folder Creation OFF, data file names can not be generated for the calibration runs. The potential exists to overwrite files when using Bracketing with Unique Folder Creation OFF with Easy Sequence.

Temporary Solution:

When using Bracketing with Easy Sequence, use Unique Folder Creation ON from Preferences.

Fix Information:

n/a

Keyword: 

One-line Description:

6890 Easy SamplePrep Add step fails for both by use and by volume resources

Problem:

If there is an ‘Add’ step in Easy SamplePrep program with just the ‘Solvent Wash’; even though the Back injector is to be used, it may not use the Back injector.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Resource layout on 7890A GC instrument dialog is not translated

Problem:

Resource layout on 7890A GC instrument dialog is not translated into Chinese and Japanese.

Temporary Solution:

n/a

Fix Information:

Fixed in revision A.02.03.

Keyword: 

One-line Description:

PAL3 method fails at runtime when an inject amount is out of range for the installed syringe

Problem:

If you have a 10 ul syringe installed and specify a 10 ul injection volume, the system will not indicate any problem until runtime. This is because the driver cannot look into the script to determine total volume (ie sample volume and air gap). This calculation is done at run and the error shows then.

Temporary Solution:

Use has to calculate total volume required when setting up the method.

Fix Information:

n/a

Keyword: 

One-line Description:

Easy SamplePrep Method printout is not translated

Problem:

Easy SamplePrep Method printout is not translated.

Temporary Solution:

n/a

Fix Information:

Fixed in Revision A.02.03.

Keyword: 

One-line Description:

Manual/Valved/HS templates cannot be loaded if inj source does not match loaded method

Problem:

6890 with no ALS or tray. Configured to a HeadSpace.
Create a front valve method, a back manual method, and a HeadSpace (front) method.

Depending on the method loaded, load an .est and this fails with:
'---------------------------
Inconsistent Easy Sequence Setup
---------------------------
Sequence requires a back injector not present on the instrument.

---------------------------
OK   
---------------------------'

The message really does not advise the user of what should be done to correct this situation.

Temporary Solution:

This is current ChemStation behavior.  The template created in Easy Sequence must use the currently loaded method.

Fix Information:

n/a

Keyword: 

One-line Description:

Resources replenished on 7890A GC instrument dialog not translated

Problem:

Resources replenished on 7890A GC instrument dialog not translated

Temporary Solution:

n/a

Fix Information:

Fixed in revision A.02.03.

Keyword: 

One-line Description:

Certain combination of setpoints cause setpoint error from tower

Problem:

The software allows the user to enter invalid parameters for the draw and dispense speeds for the syringe.

Using an "Add" command it generates a "Command to XXX Tower failed: XXX Tower Prep Failure Code: 142: Autosampler setpoint error..."

The error message is limited and it takes effort to find the "invalid" parameter.

Temporary Solution:

n/a

Fix Information:

Fixed in A.03.01.

Keyword: 

One-line Description:

Easy Sequence Setup does not display dual sources on method load; must Clear All to activate

Problem:

Open online session to a 6890 with dual ALS (Plasticman 6890A/7693).
DEF_GC.M is configured by default to front injector.
Set injection source to Dual and save as a new method, now loaded.

Select Easy Sequence Setup. No injection sources are displayed, (presumably because of the injection source selection of the previously loaded method had one injector.)

Load the Dual method. Still no injection sources.

Temporary Solution:

The user must select 'Clear All' to refresh the screen in order to display the Front/Back injection source checkboxes after loading the dual injector method.

Fix Information:

n/a

Keyword: 

One-line Description:

No Fraction Results Table if sample name + data path length exceeds 103 characters

Problem:

[EDTAB60: could not set window title because register was locked]

With or without Purification Software having a combination of sample name
and result set path, which exceed the ChemStation limit of 103 characters.
In that case no fraction results table is displayed in ChemStation Data Analysis View:
Purify and error message in the ChemStation status line: 
"EDTAB60: could not set window title because register was locked"

Temporary Solution:

Workaround:
Use short sample and folder names.
Use purification software to review fraction results instead of ChemStation.

Fix Information:

N/A

Keyword: 

One-line Description:

No peak detector - Fraction Collection tab inaccessible

Problem:

When a task evaluation results in No peak detector error (e.g., MSD was on and UV off but no mass was entered)
the appropriate error occurs but Fraction Collection tab is Task Configuration is inaccessible

Temporary Solution:

Change any parameter on systems or scale up task configuration pages. This will reset the run state of the task and
the fraction collection task page will be accessible, again.

Fix Information:

Fixed in Purification Software A.01.02.

Keyword: 

One-line Description:

Need ability to 'shake' with Mix command

Problem:

The Mix command needs some more detailed control. The mixer to is used to shake a vial (Mix 2500 rpm 1 sec, stop 1 sec , and change direction mix 2500 1 sec, repeat), this cannot be done with the current mix command.

Temporary Solution:

n/a

Fix Information:

Fixed in revision 2.3.

Keyword: 

One-line Description:

Clear fraction collector delay volumes for unused peak detectors

Problem:

Using the "Time table" > "Trigger time windows" for fraction triggering and a [Peak Detector] is setup for fraction collection,
which is not used for triggering but has a non-zero delay volume setup in the fraction collector configuration could happen
that fractions are not collected.

This happen, if you were using the fraction collector in a previous instrument configuration with a different peak detector or
with another detector connected to UIB. If the previous [Peak Detector] is no longer in the current instrument configuration,
but its delay volume has not been reset to zero in the fraction collector by LabAdvisor, then the delay volume still contributes
in correcting time windows. 
Time windows are shifted (corrected) by the maximum delay time of all peak detectors, which are setup in the fraction collector.

Temporary Solution:

If you remove a peak detector from your instrument configuration, make sure that any delay volume that is set to it in fraction collector
is reset to zero using LabAdvisor.

Fix Information:

Fixed in Purification Software A.01.02.

Keyword: 

One-line Description:

Driver 1.12.3.1008 installation may cause error in RCNet

Problem:

The direct cause of this issue is the absence of the VC++ runtime library.

Temporary Solution:

A quick solution is to manually install the missing runtime lib.

 

Please download the Visual C++ Redistributable for Visual Studio 2015 (x86) installer and install it.

https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe

Fix Information:

Update gc_dll to 1.40.0.9, downgrade the dependency runtime to VC100 to avoid some runtime missing issue.

Keyword: 

One-line Description:

Instrument ChemStation Logbook entry for DAD Internal error 10010

Problem:

Randomly the ChemStation logbook is reporting the "DAD internal error 10010".
The issue is due to few spetra lost during the acquisistion.
The Automated Purification Software is capable to manage this small lack of data.
Calculations and "Target Compound" identification are working as expected.

Temporary Solution:

N/A

Fix Information:

No fix planned.

Keyword: 

One-line Description:

Easy Sequence Setup does not validate HeadSpace vial ranges

Problem:

HeadSpace Method loaded in ChemStation.
The Injection Source is set to HeadSpace Sampler

Easy Sequence Setup
Sample Information
Starting Vial Location

Any number entered into this location will error with the following error message:
The vial position could not be validated against the current configuration

Temporary Solution:

n/a

Fix Information:

Fixed in Easy Sequence 2.4[012].

Keyword: 

One-line Description:

Subsequent cuts require a short gap

Problem:

If multiple cuts are scheduled adjacently (i.e. start time + sampling time = next start time), some cuts may got lost randomly because the valve needs a short time for switching. The gradient preview does not show a warning in such cases.

Temporary Solution:

Leave a gap of at least 0.01 minutes (0.6 s) between each two adjacent cuts. This can be done by either slightly decreasing the sampling time or increasing the start time for the next cut.

Fix Information:

This has been fixed in firmware A/B/C/D.07.01

Keyword: 

One-line Description:

Export selected fractions with long ChemStation sequence file names cause ChemStation crash, at end of execution

Problem:

Export a fraction reanalysis file as ChemStation sequence file for selected fractions.
Have the specified file name longer than 40 characters, or at least long enough that together with the maximum automatic appendix
"_collectorX_Y", where X is the collector number, Y is the file number in case of 4 plates, the complete sequence file name exceeds 40 characters in length.
Execution of such sequence file will run, but at completion time it will cause ChemStation to crash.

Temporary Solution:

Do not specify sequence file names longer than 27 characters in the export fraction reanalysis dialog box.

Fix Information:

Fixed in Purification Software A.01.02.

Keyword: 

One-line Description:

Add step fails to execute due to mismatch in # injections/volume/syringe size/solvent allowed by firmware

Problem:

Method with a single add step of 1000 uL. Syringe size is 10 uL. Vials are moved to turret and then error message displays: method not running.

This is a mismatch in # injections/volume/syringe size/solvent allowed by firmware.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

A method using Easy Sample Prep cannot be used to create a method not using Easy Sample Prep

Problem:

Create a method which has the "Use Sample Prep Program" checkbox enabled. Use this method to create a method which does not have the "Use Sample Prep Program" checkbox enabled. Load the method which does not have the checkbox enabled. Error message displays: Configuration mismatch: Default parameters loaded for 'Agilent 7890'.

Temporary Solution:

n/a

Fix Information:

Fixed in 3.1[21]. This revision will only fix with Openlab Chemstation C.01.03.

Keyword: 

One-line Description:

Export selected fractions injection in CS sequence file is set to 10 uL ignoring the re-analysis method injection volume

Problem:

When exporting fraction reanalysis sequence file in ChemStation format, the injection volume is set to 10 ul as default.

Temporary Solution:

Open the sequence table of the exported sequence in ChemStation and fill down the desired injection volume.

Fix Information:

Fixed in Purification Software A.01.02.

Keyword: 

One-line Description:

Unable to unlock ChemStation / Purification Software, if purification software dialog is displayed

Problem:

If an inactivity time to lock application has been set in OpenLAB Control Panel, administration,
then Chemstation usage will be protected by a lock dialog after the set time of inactivity.
Purification software dialogs hide the lock dialog, but are locked themselves.
Therefore it is not possible to unlock the application (ChemStation and purification software).

Temporary Solution:

Set the “Inactivity time before locking the application” to zero in OpenLAB Control Panel > administration > security policy;
if this complies to your security policy.
If ChemStation and purification software got locked, you can access the unlock dialog with help of the Windows Task Manager.
Start the task manager, go to the applications screen and select the Purification Software task window,
which is called Task XY - Set Up and Run Purification Tasks. Right-click this application and select "Minimize".
Then select the Agilent OpenLab Login window from the application list of the task manager, right-click and select "Bring to  Front".
Then log in as normal for getting back access to ChemStation and purification software.

Fix Information:

Fixed with Purification Software A.01.03.
It is possible that the ChemStation lock dialog appears behind a Purification Software (system or task) dialog.
In such case, you can move or minimize the Purification dialog, or select the ChemStation window from the Windows Taskbar
in order to access the ChemStation lock dialog to unlock.

Keyword: 

One-line Description:

Delay volume setting can cause delay in method download for preparative runs

Problem:

Purification Software sets the fraction collector peak detector delay volume in fraction collector firmware,
if the current volumes in firmware do not match the preparative system settings in the purification task.
This causes a configuration change of the fraction collector, which could lead to a delayed download
of the initial method of the preparative run and temporary offline status of the fraction collector.
This could take up to a few minutes. During this time, the pump will run with the set preparative flow rate.
The likelihood of this situation increases with the number of delay volumes to be set,
i.e. are different from the actual settings in the fraction collector;
and the number of peak detectors or fraction collectors which are configured.

At the end of the standby sample run, all delay volumes that had been changed before the preparative run
are restored to their previous values - as part of the post-run actions. This could lead to a timeout and thus
failed reporting of the standby sample run. The run queue is paused during post-run. Due to a delay volume restore,
it is possible that the queue is still paused while another scheduled task is trying to start.
Task runs are rejected with a message box, when the queue is paused.

Temporary Solution:

The delay volume setting by purification software is needed for changes in delay volumes by different flow rates.
If your flow rate is fix or does the delay volume does not depend on the flow rate (no usage of active splitter),
set all peak detector delay volumes by LabAdvisor for your configured fraction collectors. If a UIB is configured as well,
but not used as  auxiliary peak detector for fraction triggering, then set its fraction collector delay volume to zero in LabAdvisor.

Fix Information:

With Purification Software A.01.03 there is no need to run LabAdvisor to perform the delay volume calibration
or set the peak detector to fraction collector delay volume.
The delay time/volume calibration can be executed from the "Preparative Systems" dialog.
If you want to apply the delay times/volumes from your preparative system parameters to the next purification runs,
just click the "Write delay times" button from the "Preparative Systems" dialog.
This avoids setting for the values before the purification sequence run and restoring the previous values afterwards.
If you want the values to be set and restored for only one purification run,
purification software is waiting for the configuration change to finish displaying
"Waiting for configuration update in ChemStation" in its status line, before submitting the purification run.

Keyword: 

One-line Description:

Results from stopped analytical runs are not used for preparative runs

Problem:

If an analytical run has been stopped, the result may be incomplete. The purification task logbook tracks the run states.
Analytical data source is set to "read analytical data" on task configuration page "Analytical run" after the (stopped)
analytical run to indicate where data had been produced. If you proceed with the purification task run and "read analytical data"
for the stopped analytical run, the analytical run will be restarted.

Temporary Solution:

If you like to restart the analytical run anyway, then purification software is behaving as expected.
If you would like to use the available data from the stopped analytical run, please set up a new task
from the same template as your original task and set the analytical data path of your stopped analytical run
in the "read analytical data" field on the on purification task configuration page "Analytical run".

Fix Information:

With Purification Software A.01.03, results from stopped or failed (analytical) runs are kept with the task.
Therefore, you can proceed with a preparative run for the available samples from a failed or stopped analytical run.
If you wish to (re-)run the missed analytical samples of a failed or stopped analytical run:
Create a new task as a clone from the task with the failed or stopped analytical run.
In the analytical run setup of the cloned task: Click on "Revert to sequence" and select the samples to re-run by editing the sequence.

Keyword: 

One-line Description:

HeadSpace Injection Volume is accepting negative numbers; no checking; no meaning

Problem:

Create an Easy Sequence Template for a G1888/6890. There is no error checking for Injection volume for this injection source in either the Setup or Sample List. All values are accepted, including negative numbers.
There is no place to setup an 'injection volume' for a HeadSpace. There is only a time and pressure.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Easy Seq and Setup Starting Vial Location and Number of Samples do not check for limits

Problem:

Starting Vial Location and Number of Samples do not do any range checking against any method or configuration.

Temporary Solution:

n/a

Fix Information:

Fixed in revision 2.3

Keyword: 

One-line Description:

Easy Seq Setup: Sample Name text entry should check for a Counter if used as Data File name

Problem:

Easy Sequence Setup: Entry of text in the Sample Name combo box does not check for and advise that a counter token is needed if the user also uses the token 'Sample Name' for the Data File Name.

The user will find out when sending to the queue 'Error: Sample Name xxxx occurs more than once.'

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Easy Sequence Setup not refreshing the Injection Location

Problem:

7890/7693: Create methods for front, back, and dual ALS injection sources.
Easy Seqeunce Setup does not refresh to show the correct injection location of the loaded method until user loads the corresponding method in ChemStation.

Even loading a different method, the previous injection source is kept.

Temporary Solution:

If the injection source has been changed, use the "Clear All" button and reload the method.

Fix Information:

n/a

Keyword: 

One-line Description:

No error checking for vial ranges in Easy Sequence Setup; fails at runtime

Problem:

There is no error checking within Easy Sequence Setup to determine if the vial range of the loaded method's injection source is accurate.

The method can be saved and submitted to the queue.  It fails at this time with:

'---------------------------
Error
---------------------------
Invalid location found in FRONT sequence, line 1
There may be others
---------------------------
OK   
---------------------------'

This defect occurs because there is a difference between the loaded method's injection source and the method that is selected in the Easy Sequence Template.

Temporary Solution:

Load the method in ChemStation from Method > Load Method menu that will be used to create the Easy Sequence Setup Template.

Fix Information:

n/a

Keyword: 

One-line Description:

Pause/Resume button is in the wrong state after a sequence is edited and then pauses

Problem:

Send a sequence to the Queue and while it is running, edit it. This modified/changed sequence pauses the Queue, but the first blue button is still in a 'Pause||' state. Click the button and change it to Resume, but it does not do anything as it is waiting for the current sequence to be saved before starting the next sequence.

In this case, because the sequence has been modified, the ChemStation is not accepting sequences. If you click pause || button, you pause the queue and it does not do any thing. The message on the active queue is red and the message says the sequence has been modified.

Temporary Solution:

Save the sequence that has been modified.  Once the sequence has been saved, the queue will resume running the next sequence.

Fix Information:

n/a

Keyword: 

One-line Description:

7890A with no ALS shows Read Barcode button in Easy Sequence Sample List

Problem:

Load an Easy Sequence.es for a valve or HeadSpace Injection Source and the Sample Name cell in the Sample List shows a Read barcode button.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

HeadSpace Simple Calibration Blank type should only allow 'Blank with injection'

Problem:

HeadSpace software will not run a sequence without a vial location.  Therefore, the Easy Sequence Setup\Calibration\Simple Calibration options should only allow Blanks with Injection and not allow blanks without injection.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Calibration Blank with no injection loads with Inj Vol as 0

Problem:

Create a setup with a blank with injection and a blank with no injection.
Save and load to Easy Sequence. The Injection volume for the Blank with no injection is entered as 0. Native sequence table also shows this as zero.
This is not consistent with the volume for the blank with injection

Temporary Solution:

n/a

Fix Information:

Fixed in revision 2.2

Keyword: 

One-line Description:

Calibration table clears on method reload from Samples tab

Problem:

Create a Setup with Calibration. Return to Sample tab and load the same or a different method with the same injection location. Return to Calibration tab and all has been cleared. Reloading a method does not clear entries made on the Samples tab.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Queue displays running vials incorrectly when initial HeadSpace vial not found

Problem:

Start a 3 line headspace sequence from the queue, but remove the FIRST vial in the sequence. Queue does not update correctly, showing the first vial as running, though the HeadSpace has moved on to vial 2.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Aborted HeadSpace run displays Status as 'Complete' in Queue History

Problem:

HeadSpace aborts, but ChemStation does not. Select the Abort Run button from the Waiting for ready dialog and ChemStation aborts the sequence.
Queue History shows this run as 'Complete' instead of 'Aborted'.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Easy Sequence does not advise of invalid vial locations until sequence is fully loaded into Queue

Problem:

There is no advisory about the invalid vial locations until the sequence has been added to the queue.

Temporary Solution:

n/a

Fix Information:

Fixed in revision 2.3

Keyword: 

One-line Description:

Sequence submitted to queue but will not run and can not be removed/deleted

Problem:

Sequence submitted to the queue but will not start and cannot be deleted.

Temporary Solution:

As a workaround, delete the following file:  SequenceQueue.que from the C:\Chem32\4\TEMP directory.

Fix Information:

Fixed in revision 2.4.

Keyword: 

One-line Description:

Injection Volume on ES Setup should show units (uL); valved inj are in mL and user must convert

Problem:

The Easy Sequence Setup dialog should show Injection volume units, which in ChemStation always seem to be uL. 

When the user uses EasySequence with a Valved injection, the volume, which for valves is mL, must be multiplied by 1000 to get a value that will be accepted.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Easy Sequence Setup should check for Sample Name length and not allow invalid entries

Problem:

Enter a long Sample Name in Easy Sequence Setup and add a counter.
Save and load to Easy Sequence. Fill Samples. Not until then is the user warned (with a red X) in the Sample list that there is a 40 character limit.
It is possible to save this but it will not be possible to add to the Queue.

Temporary Solution:

n/a

Fix Information:

Fixed in Easy Sequence 2.4[014].

Keyword: 

One-line Description:

Easy Sequence Setup: Change Inj/vial to a value >1; all labels and menu bar disappear

Problem:

Select Easy Sequence Setup.  Enter a number greater than 1 in the Inj/vial cell on the right side and then tab. All labels and menu items disappear.

Temporary Solution:

Restart the session.

Fix Information:

n/a

Keyword: 

One-line Description:

Vial Status shows first run as completed for Easy Sequence following Run Method

Problem:

Run a single vial using Run Method.

Send sequence to queue vials 2-4. When the run method completes and the sequence loads and then the first vial in the sequence starts, Vial status shows the first line (vial 2) as immediately 'completed'.

The system stalls at Sequence running.  The GC is in prerun state and the system cannot start another run until it is shutdown and restarted.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Easy sequence actions are not included in the audit trail and no separate audit log exists

Problem:

Any changes done on Easy Sequence are not included in the audit trail; there is no separate audit log present for Easy Sequence.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Vial not found reported in software Status not consistent with instrument status

Problem:

Run an Easy Sequence using a HeadSpace injection source. When a Vial not Found event happens, the final Status for this run, which did not start a run, is reported as 'Completed'. The status being reported by the HS device is 'Run Aborted'.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

PAL autosampler plate/vial locations not accepted in Setup location box

Problem:

Easy Sequence 2.01.41 on Chemstation B.04.03 DSP1 will not accept plate designations of PAL injection source in the Setup location combo box. (P1A1)
The user should be able to choose the location designation.

Temporary Solution:

n/a

Fix Information:

Resolved in revision 2.4 [12].

Keyword: 

One-line Description:

Print preview screen does not appear when blank is added to calibration program

Problem:

1. Method and Run control screen> easy sequence settings tab > calibration tab
2. Select "simple calibration" for calibration mode, add Blank to the sequence. click print button to print preview easy sequence settings. 

Print preview screen does not appear.

Temporary Solution:

n/a

Fix Information:

Fixed in Easy Sequence 2.4[30].

Keyword: 

One-line Description:

Headspace continues after stop sequence is clicked from the ChemStation menu or Sampling Diagram

Problem:

Select Stop Run/Inject/Sequence from the ChemStation menu or from the Sampling Diagram. This shows yellow 'Sequence Stopping//Data Acquisition' but the headspace sequence continues running.
Headspace continued to process vials and generate data until end of sequence.

Temporary Solution:

n/a

Fix Information:

No fix planned.  
The headspace (G1888 or 7697) cannot be stopped or paused from the ChemStation menu or Sampling Diagram. It can/must be paused from the headspace (HS) Status bar ‘Pause Sequence’.

Keyword: 

One-line Description:

Injection Volume is reported as 0 uL or blank in report for headspace

Problem:

The injection volume is reported as 0 uL or blank in the data system report. This works by design since headspace loops are not calibrated and the sample injected is not known by the data system.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

6890 method does not allow SAVE DATA to be checked

Problem:

It is not possible to save data in a 68xx method.

Temporary Solution:

A workaround is to edit the column nominal dimensions (length and diameter) to different values and download them.  The method editor will change the internal values stored in the methd to valid values.  The column nominal dimensions can then be edited to the correct values and downloaded to the GC.  The problem should not recur if that is done once and all parameter values are edited through the data system with driver version 6.21 from then on.

Fix Information:

Resolved in 68xx Driver 6.23 [009].

Keyword: 

One-line Description:

C.01.06 ChemStation with GC/G1888: last run completes but the ChemStation remains in the run state

Problem:

OpenLAB CDS ChemStation Edition C.01.06 with a G1888 sequence never finishes.  The last vial completes but the sequence continues to be in the run state and must be stopped manually.  Once stop has been selected, allow time for the system to process and cleanup.  Try to avoid using abort.
 
Use of ABORT almost immediately terminates all ChemStation activities and processes. This has the potential to leave any currently running sequence in a strange state. Also any consecutive Data Analysis is aborted. When the ChemStation is connected to central storage (OpenLAB ECM or OpenLAB Data Store), no files will be uploaded to the repository after aborting the sequence. Loss of data may occur.
After using the Abort function, close and restart the ChemStation Application.
 
Always try STOP first and allow enough time for consecutive processing and cleanup.

Temporary Solution:

n/a

Fix Information:

This problem is addressed with Integrated Headspace Software revision B.01.06.

Keyword: 

One-line Description:

Headspace system acquires all data into a single data file

Problem:

Intermittently, all of the headspace runs are collected in a SINGLE GC data file.

The ChemStation never closes the raw data file for the first run and all further runs are acquired into the first data file.  The first run never completes in the ChemStation, but the Headspace continues with further injections.

Temporary Solution:

Increase the GC cycle time.

Fix Information:

n/a

Keyword: 

One-line Description:

User is not able to save 'Column Parameter' changes at the same time when change is made

Problem:

User is not able to save 'Column Parameter' changes at the same time when change is made unless they click on another field on the screen

Temporary Solution:

n/a

Fix Information:

Resolved in B.01.02

Keyword: 

One-line Description:

Invalid Resource Item implementation for oven program

Problem:

Invalid Resource Item implementation for oven program

Temporary Solution:

n/a

Fix Information:

Resolved in B.01.02

Keyword: 

One-line Description:

The peak inflection point position does not match classical ChemStation reporting.

Problem:

The peak inflection point position is drawn different compared to the classic reporting. This is because there are multiple valid positions where the point can be drawn. 
The effect can be observed for peaks that show only very small changes of the slope over a "longer" time range and the 2nd derivative is close to 0 over that range.

Temporary Solution:

The reported peak performance values are the same in classic and Intelligent Reporting. Users who prefer the old drawing need to use classic reporting which is still available in ChemStation C.01.01.

Fix Information:

There is currently no fix planned

Keyword: 

One-line Description:

Exponential calibration curve plot isn't shown in Calibration Report when using Intelligent Reporting.

Problem:

Exponential calibration curve plots cannot be reported with Intelligent Reporting. An empty plot is shown instead.

Temporary Solution:

If exponential calibration curves plots need to be reported, the (old) classic reporting needs to be used in ChemStation. 
EZChrom users need to use the EZChrom standard reporting.

Fix Information:

A potentially fix is currently under investigation.

Keyword: 

One-line Description:

LC/MS spray chamber temperatures are no longer be applied to the spray chamber heated zones following a spray chamber open/close action.

Problem:

After an LC/MS spray chamber has been opened and closed, temperature will no longer be applied to the Spray Chamber heated zones until the spray chamber parameters are  updated (by clicking "ok" in the Spray Chamber Parameters dialog box or loading a method) or the system is turned "off" or to "standby" and then back to on.  This occurs with the APCI, APPI and Agilent Jet Stream spray chambers.  The MultiMode source will set the system to "Standby" if opened & closed, however.

Temporary Solution:

Turn the instrument to "off" or to "standby" in ChemStation, then back to "on" if this condition is encountered.

Fix Information:

n/a

Keyword: 

One-line Description:

UNC paths are not supported as report file storage loaction

Problem:

The "copy to" function of the intelligent report method setup does not support usage of UNC paths.

Temporary Solution:

Map the network path as a drive letter and select the new drive letter as a report destination.

Fix Information:

There is no fix planned.

Keyword: 

One-line Description:

Multiplier is applied on compound group ISTDs

Problem:

Create a compound group, select it as ISTD.

In dialog "Specify Report...", tab "Quantitation Settings", uncheck "Use multiplier and dilution factor with ISTDs"
Select "Use sample data From Sample Defaults below
Enter multiplier different from 1.0.

Multiplier is still applied on compound group. It should not be applied, as for normal ISTD compounds

Temporary Solution:

n/a

Fix Information:

Fixed in OpenLAB CDS C.01.06.

Keyword: 

One-line Description:

Intelligent Report Method Information does not correctly display calibration units when units changed in Calibration Table

Problem:

When adding the Method Information section to an Intelligent Report, the calibration amounts units are not correctly displayed if the value was changed in the method.

Temporary Solution:

This issue is in the method information section of the Intelligent Report template. There is no way to modify this value in the report template.

Fix Information:

Fixed in OpenLAB CDS C.01.06.

Keyword: 

One-line Description:

78xx Stop button pressed no longer continues to the next run in the sequence

Problem:

Pushing the stop key at the GC keyboard will stop the current run and generate a report but does not continue to the next line in the sequence.  

This occurs beginning on ChemStation version B.04.01 SP1.

In revisions B.03.01 - B.04.01, pushing the stop key at the GC Keyboard would stop the current run and generate a report and continue to the next line in the sequence.

Temporary Solution:

n/a

Fix Information:

Fixed in OpenLAB CDS C.01.06.

Setup conditional System Behaviors for the 78xx in Manage Rules & Alerts found under the Instrument menu
-Continue
-Abort

Keyword: 

One-line Description:

Signal options "Each in full scale" does not work correctly

Problem:

Under Data Analysis, select Graphics
Range :select time range
Multichromatogram:Saparated
Scale:Each in Full Scale

Each in Full Scale does not get used

Temporary Solution:

n/a

Fix Information:

Fixed in OpenLAB CDS C.01.06.

Keyword: 

One-line Description:

acq.macaml for 7890B is displayed as 7890A

Problem:

In the acq.macaml of an 7890B, there is always the > ModuleDisplayName 7890A

Temporary Solution:

n/a

Fix Information:

Fixed in OpenLAB CDS C.01.06.

Keyword: 

One-line Description:

Sequence is aborted soon after the start and must be restarted

Problem:

Started a sequence (55 injections), but the sequence was aborted soon after the start. Chemstation showed status "ready" and instrument showed status "idle". The sequence could be restarted and ran without error after the restart.

Temporary Solution:

n/a

Fix Information:

Fixed in OpenLAB CDS C.01.06.

Keyword: 

One-line Description:

Baseline not displayed properly when using ChemStation AIC’s

Problem:

A nearly horizontal baseline is not displayed or printed completely when doing a Remote Desktop connection to a ChemStation WorkStation or to a ChemStation AIC.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

User without Permission to Change Transfer Location Can Change Transfer Location in Sequence Parameters

Problem:

In OpenLAB Shared Services, the user does not have any [ChemStation Security] privileges, specifically they do not have the [Modify Storage Transfer Settings].  But in [Sequence Parameters] the user can still uncheck [Remote Data Path] [Use Preferences] and then select the [Browse] function to select a new LCDF location for the instrument data transfers.

Temporary Solution:

n/a

Fix Information:

Fixed in OpenLAB C.01.06.

Keyword: 

One-line Description:

The Active Splitter does not always stop at the end of a sequence when "Run Sync" is enabled in the Active Splitter Software

Problem:

The Active Splitter is not always stopping at the end of a sequence when Run Sync is enabled .

With "Run Sync" enabled, the operation of the Active Splitter should be controlled through ChemStation/Active Splitter software.  Intermittently, the software control of the Active Splitter does not stop its operation at the conclusion of a sequence/run, even with "Run Sync" enabled.

Temporary Solution:

An external Contact Closure card, G1351A, can be used to Start/Stop the Active Splitter independently of the Active Splitter software.

Fix Information:

n/a

Keyword: 

One-line Description:

Users can't log in with domain authentication - Message User must change Password

Problem:

When using Windows Domain Authentication, the message  "User must change the password" is displayed even when this is not correct. 

Temporary Solution:

When using Domain Authentication, the application needs to read user attributes like userAccountControl (https://msdn.microsoft.com/en-us/library/ms680832(v=vs.85).aspx) and pwdLastSet (https://msdn.microsoft.com/en-us/library/ms679430(v=vs.85).aspx) In order to get information whether or not a user must change password. When read permission is not granted to the user, the application will assume that the password of the user expired and will refuse the access
 
Steps to enable the permissions to read attributes:
1	Open Active Directory Users and Computers
2	In the View menu, click Advanced Features
3	Under Users, select a user that is not able to log in to OLCP
4	Right click and go to properties
5	In the Security tab, click select 'Authenticated Users'
6	Check 'Read' checkbox below and click OK

Fix Information:

n/a

Keyword: 

One-line Description:

Software Verification report of Agilent Data store Fail While upgrading Server of A.04.07 SR1 to A.04.07 SR2

Problem:

Running the Software Verification Tool (SVT) with a user other than the user who did the upgrade will result in a failed report.

Temporary Solution:

The user performing the upgrade should be the user that runs the SVT tool.

Fix Information:

n/a

Keyword: 

One-line Description:

Copy/Paste of text fields or character failing from reporting output to another text editor

Problem:

Copying, and pasting text fields from the intelligent report printout onto notepad or any other text editor may not give the expected results. 

This report generation uses a Microsoft component which does not allow all character or text field to be reportable from the output to another text editor.

Temporary Solution:

N/A

Fix Information:

This is fixed in another product release: OpenLAB CDS v2.1 or higher.
A fix in OpenLAB ChemStation Edition is for now not possible

Keyword: 

One-line Description:

Report export to doc or txt file fails when using data fields in the report header and footer

Problem:

C.01.08 and higher allows users to add data fields in the report headers and footers. 
However this functionality will not be functional when the report output chosen is a DOC or TXT file extension. In this case an error message will appear in the report file.

Temporary Solution:

The temporary fix would be to modify the existing report template, and delete the data fields from the report header and footer.

Fix Information:

No fix is for now possible.

Keyword: 

One-line Description:

Injection order lost for replicates when reprocessing with a different analysis method

Problem:

The report does not show the correct injection order number for replicates if the processing method is changed for a replicate and the sequence is reprocessed.

Temporary Solution:

n/a

Fix Information:

Resolved in OpenLAB CDS ChemStation C.01.08.

Keyword: 

One-line Description:

OLSS Upgrade error with MS SQL 2012

Problem:

Trying to upgrade an Shared Services using SQL server windows authentication with a user who is not the owner of the already installed OLSS DB will lead to an error. Microsoft does not support such an update with a different user.

Temporary Solution:

n/a

Fix Information:

For installs or upgrades using SQL server windows authentication, please make sure that the SYSTEM user is the owner of the OLSS Database.

Keyword: 

One-line Description:

EIC generation fails in Intelligent Reporting report printout (intermittent)

Problem:

In some circumstances which will be described below, the EIC generation in the report printout may fail. In the cases this extraction are failing, a blank space will be displayed at the area where the EIC should appear.

This can only occur when using one decimal digit (such as m/z = 721.3) in the "Extract Ion..." in the "File" menu, or by modifying the signal description in the signal details in the ChemStation Data Analysis view.
However, not all EIC with one decimal digit would fail. This is only intermittent in the case that the ion chromatogram description required is not matching to what the report template algorithm would expect.

Temporary Solution:

There are several ways to temporary fix the misleading ion chromatogram extraction:
1. Move the one decimal value with a m/z shift of 0.1 (higher or lower value)
2. Change the m/z extraction range in "signal options" in the "graphics" menu. Default mass defect values are: [-0.3; +0.7]. This can be changed to another value to allow fine EIC extraction

Fix Information:

This will be fixed in C.01.08 as part as other new EIC extraction functionalities.

Keyword: 

One-line Description:

Installing a lamp with tag may invalidate "alway use lamp" setting in detector's control

Problem:

Installing a lamp with tag may invalidate the detector's control setting "always use lamp" and silently modify it to "use lamp only if lamp tag is available".

Temporary Solution:

Check detector's Control setting after installing a new lamp.

Fix Information:

Fixed in A.02.04

Keyword: 

One-line Description:

Flexible Cube G4227A does not work with HiP ALS G1367E

Problem:

On Chinese or Japanese CDS only the 1290 Infinity Flexible Cube G4227A does not work with High Performance Autosampler G1367E. 

On English CDS the operation of 1290 Infinity Flexible Cube G4227A with High Performance Autosampler G1367E is not affected.

Temporary Solution:

n/a

Fix Information:

Resolved in revision A.02.02

Keyword: 

One-line Description:

Lamps and cells of G1314F show incorrect dates in the RFID tags

Problem:

Lamps and cells of G1314F show incorrect dates in the RFID tags

Temporary Solution:

n/a

Fix Information:

Fixed with the driver version A.02.06

Keyword: 

One-line Description:

Cannot Check "Pump and solvent selection valve installed" Box for Flex Cube if Once Clear it

Problem:

LC Driver version: A.02.06 [363] (Test application/Install on Japanese ChemStation)
1. Open Instrument configuration dialog
2. Select Flexible Cube
3. Open Flexible Cube Configuration dialog
4. Clear the "Pump and Solvent selection valve installed" check box, then press OK
5. Re-open Flexible Cube Configuration dialog
6. Thick that check box and press OK
7. Open Flexible Cube Configuration dialog again -> check mark is gone

Temporary Solution:

Workaround: use autoconfig to set up the FlexCube

Fix Information:

Fix in the next rev RC.Net A.02.07.

Keyword: 

One-line Description:

AFC & UIB II: AFC does not fractioning as expected

Problem:

System configuration:
1 DAD
1 UIB II
2 AFCs -> 1 AFC Cluster
Analog out of DAD connected to Analog In of UIB II
Simulated signal of DAD was used

Method settings for modules (expect threshold for UIB II signal): see attached method

1. Created a data file with the simulated signal recorded by the UIB II
2. Loaded data file into Fraction Preview
3. Used Fraction Preview to collect peakbased fractions with threshold > 0.12 V
4. The value 0.12 V is written into the table on the left side without conversion (the table shows mV as unit)

Using this method will cause that the AFC will fractioning all the time.

Cause:
The firmware interface expects the threshold in mV but the driver writes 0.12 (V) to the AFC
This causes that the AFC is fractioning all the time.

Temporary Solution:

n/a

Fix Information:

Fixed in UIB II signal is delivered as mV signal similar to  UIB I since LC Driver Release A.02.07.

Keyword: 

One-line Description:

Use Vial as Fraction collections

Problem:

Started a run with fraction collection.

The fraction collector config does not show 10 vials but only trays.

Temporary Solution:

If you have installed a 2 WP-Tray, vials are allways forbidden to use for fractionation, regardless if there are wellplates inserted or not.

Fix Information:

Issue fixed with LC and CE Driver revision A.02.07

Keyword: 

One-line Description:

Recovery volume and fraction volume: behaviour for reset volume

Problem:

I worked with one AFC.
Configured 2 wps +10 vials and 15 vial tray for recovery.

Started multiple runs. 
For each run a new Recovery location was used.
Then removed the recovery tray and entered it again.

Next run started with first recovery location --> this was already used.

Temporary Solution:

If you want to reset the Funnel Trays only, use "Reset Funnel Tray Volume"

If you want to reset Wellplates and vials (all except funnels), use "Reset Fraction Volume"

Fix Information:

Issue fixed with the LC and CE driver revision A.02.07

Keyword: 

One-line Description:

Wrong datarate for Vwd Aux signals for 'Board Temperature' and 'Optical Unit Temperature'

Problem:

Wrong lookup values in VwdDeviceCapabilities.xml.

Temporary Solution:

n/a

Fix Information:

OpenLAB CDS ChemStation Edition - SP2 for LC RC.Net Driver A.02.05 and A.02.06

Keyword: 

One-line Description:

Fraction collector stop times do not end runs

Problem:

For previous firmware revisions, fraction collectors could be stop time masters same as pumps and injectors. If a stop time is set for a stop time master, this will end the run after the time set. In case of multiple possible stop time masters, the shortest time will apply. Other modules can refer to the stop time master (option as pump/injector) or set their own stop times. For other modules, the stop time will not end the run but the module activity, e.g. if the detector has a shorter stop time than the pump, signal acquisition will end before the run.

Since firmware A.06.54, fraction collectors can no longer be stop time masters, i.e. their stop times will no longer end a run.

Temporary Solution:

If a stop time is set for the fraction collector, this change may cause a changed method behavior. If a run stop time is needed, please set it for the pump or injector.

Fix Information:

n/a

Keyword: 

One-line Description:

Method parameters are applied by module order, not by type, serial number or name

Problem:

If there are several modules of the same type (e.g. two pumps, detectors or column thermostats), method parameters are applied by their order in the configuration. If order changes e.g. because of newly configuring a system, parameters may be applied to the wrong modules.

Temporary Solution:

Ensure to keep the same order of modules in a system.

Fix Information:

Resolved in OpenLab ChemStation LTS 01.11.

Keyword: 

One-line Description:

SFC remains in "Ready" (Idle) state while pump is in Error.

Problem:

Have set up a long sequence (600 injections). 
Pump run out of solvent in channel B und stopped with Error as it was defined in "Bottle fillings" UI. SFC remained in "Ready" (Idle) state. 
Should go to "Standby". 
System was in "SFC mode".

Temporary Solution:

Workaround could be to not use bottle fillings with SFC

Fix Information:

Solved with LC & CE Drivers A.02.08 SP1

Keyword: 

One-line Description:

Turning off the SFC device G4301A while connected to an online OL ChemStation will lead to an application crash

Problem:

If you turn off your SFC device while the OL ChemStation is connected to this instrument this will crash this application.

Temporary Solution:

Close the OL ChemStation before switching off the SFC module.

Fix Information:

n/a

Keyword: 

One-line Description:

Changing the backpressure method parameter of the SFC pump during a run does not work properly

Problem:

If you try to change the back pressure of the SFC pump during a run, this change will be applied correctly to the module, i.e. the instrument control changes as requested. However the method parameter will not be updated correctly and if the method is saved, the original setting will be used.

Temporary Solution:

Change the method parameter outside a run.

Fix Information:

Since driver version A.02.16 backpressure can no longer be changed during a run.

Keyword: 

One-line Description:

Analytical SFC System (G4301A) delivers still CO2 even if the SFC binary pump has flow 0

Problem:

The 1260 Infinity Analytical SFC System (G4301A) still delivers CO2 even if the SFC binary pump has flow 0.

Temporary Solution:

n/a

Fix Information:

Upgrade to the most recent firmware version (minimum A.03.09) of the 1260 Infinity Analytical SFC System.

Keyword: 

One-line Description:

Driver does not start the run / CS stays in Run in Progress / Data Acquisition

Problem:

The ChemStation has prepared the run as expected but the driver didn't start the run from CS / User perspective.

It can be reproduced by opening the door of the sampler after the run preparation was done (need some tries to have the correct timing)

Temporary Solution:

Solved with LC & CE Drivers A.02.09

Fix Information:

n/a

Keyword: 

One-line Description:

Fraction start location in a sequence parameter cannot accept the number "1" when using 2P+10Funnel tray at RC.net driver.

Problem:

The customers want to use 10 Funnels at the tray 2P+10Funnel without plates.

Temporary Solution:

Solved with LC & CE Drivers A.02.09

Fix Information:

N/A

Keyword: 

One-line Description:

Analytical SFC System (G4301A) looses method settings when the module is powered off and on again while the application is connected

Problem:

The Analytical SFC System (G4301A) looses method settings when the module is powered off and on again while the application is connected. This may lead to a changed method depending on the used CDS.

Temporary Solution:

Do not turn off the Analytical SFC System (G4301A) while connected to a CDS.

Fix Information:

No fix available

Keyword: 

One-line Description:

Data acquisition rate changes when importing old methods to new detectors

Problem:

The definition of data acquisition rates/peak widths changed between detector types. This is because the data rate is saved as an index number (0 = 20 Hz, 1 = 40 Hz, ...) rather than the actual data acquisition rate and the index definition was changed.

DADs G1315A, B and D use the same indexing scheme. DADs G1315C, G4212A/B use a different indexing scheme.
MWDs G1365A, B and D use the same indexing scheme. MWD G1365C uses a different indexing scheme.
VWDs use several different indexing schemes.

Temporary Solution:

n/a

Fix Information:

Verify data acquisition rates/peak width settings when migrating to a different detector type.

Keyword: 

One-line Description:

HDR Cluster does not allow using additional detectors

Problem:

Using several detectors creates a large amount of data, which is communicated at the same time. In a HDR cluster setup, spectral data is communicated via LAN but single wavelength data is communicated via the internal CAN bus.

If detectors are used in addition to the HDR cluster, the very high data volume may impair data integrity, e.g missing data points.

Temporary Solution:

n/a

Fix Information:

Do not connect additional detectors to HDR clusters via CAN.

Keyword: 

One-line Description:

Incorrect lamp type settings for VWDs

Problem:

The G1314A/B/C VWDs allow the use of either VWD or DAD lamps, which can be configured in the module driver. In driver revisions A.02.09 and below the selection of DAD or VWD lamp is reversed.
 
The different lamps use a different lamp ignition process. The DAD filament heating is turned off after ignition while the VWD lamp filament heating is kept on a lower level.
 
 
                       RC.NET LC Driver (<= A.02.09)      CLASSIC driver
 
G1314A/B/C     REVERSED                                 OK
G1314D/E/F     OK                                               OK

Temporary Solution:

In case of noise and ignition issues please verify the setting. In ChemStation or LabAdvisor, you may use the command line command to check the actual setting in the VWD.
 
ChemStation: print sendmodule$(lvwd,"ltyp?")
LabAdvisor: send ltyp? to VWD module

Following instrument answers are possible:

0 = DAD lamp
1 = VWD lamp

Fix Information:

This issue has been fixed in LC Driver version A.02.10. If the correct setting has been used before (i.e. VWD lamp present and VWD setting has been chosen), the behavior will now be correct and has previously been wrong.

If a wrong setting has been used before (i.e. VWD lamp is present and DAD setting has been chosen) as a workaround, the behavior will then be wrong for A.02.10 and following and needs to be changed.

Keyword: 

One-line Description:

Tube heights and volumes are overwritten for inserted tube trays for G1364A/B/C/D, G5664A fraction collectors and their clusters

Problem:

Module firmware and driver store settings for tube heights and volumes for each tube tray type. If tray of any type is replaced by a tube tray, settings for this tube tray may be overwritten by a previous tray setting. These new and potentially wrong settings are stored in firmware and driver.

Temporary Solution:

After inserting a new tube tray, please verify settings for height and volume in the fraction collector configuration and correct them if needed.

Fix Information:

This has been fixed with driver release A.02.11 SP1. Additionally, height and volume settings need to be verified for each fraction collector and tube tray type.

Keyword: 

One-line Description:

HDR stays offline if one DAD of the HDR cluster has been switched off and on again

Problem:

HDR stays offline if one DAD of the HDR cluster has been switched off and on again

Temporary Solution:

Restart the CDS after switching on both HDR modules

Fix Information:

n/a

Keyword: 

One-line Description:

Status display for wavelengths and absorption values are not updated in dual wavelength mode for the VWD G7114B.

Problem:

For the dual wavelength mode of the VWD G7114B, both set wavelengths and measured absorptions are not updated in the extended status UI after switching between single and dual wavelength mode.

Temporary Solution:

not available

Fix Information:

Fixed with driver release A.02.11 SP1.

Keyword: 

One-line Description:

1290 Infinity II VWD G7114B shows only "Signal" instead of "Signal A"

Problem:

When using the dual-wavelength mode for the 1290 Infinity II VWD G7114B, the user interface for instrument curves shows signal A as "Signal without reference" and "Reference only"  for the reference wavelength of signal A. Signal B is shown correctly as "Signal B without reference" respectively "Reference B only"  for the reference wavelength signal.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Method screens may not be displayed correctly if the Windows text size is increased

Problem:

Windows allows adjusting the text size. If this size is increased beyond 100%, the display may distorted and become partially invisible or inaccessible.

Temporary Solution:

Please use the default Windows text size.

Fix Information:

n/a

Keyword: 

One-line Description:

Resetting tray volumes does not reset the fraction start location

Problem:

Resetting tray volumes does not automatically reset the fraction start location unless a dedicated start location is set. The fraction collector will continue from its current location.

Temporary Solution:

Set a fraction start location.

Fix Information:

Will be fixed in G1364A/B/C firmware A.07.01

Keyword: 

One-line Description:

Changed stoptime behavior for G1364x devices

Problem:

Due to different FW implementation (introduced with FW A.06.54 or later) of the stop time behavior, it can happen that, in case of defining the stop time ONLY in the fraction collector method, a run will not stop after the specified time.

Temporary Solution:

Define the stoptime in addition in the method of another device e.g. the pump or the sampler.

Fix Information:

n/a

Keyword: 

One-line Description:

ChemStation runs may not finish for SFC systems which are not operated in SFC mode

Problem:

In SFC systems, the SFC mode may be disabled for running a pump in normal HPLC mode (SFC off in instrument control). Such runs may not finish correctly

Temporary Solution:

Abort the run if the run has finished (by time).

Fix Information:

n/a

Keyword: 

One-line Description:

Pump pressure is limited by lowest pressure of a valve in a valve thermostat cluster

Problem:

If a valve thermostat  cluster is configured using one or multiple valves, the valve with the lowest possible maximum pressure determines the maximum pressure of the entire cluster, e.g. a 2-pos/6-port valve with 1300 bar is used for switching between to multicolumn thermostats with column selector valves of 600 bar and 800 bar. Then 600 bar would be the maximum pressure for that cluster and would limit the pump pressure accordingly.

In case of two 8-pos/9-port valves using topology 5 (V-C-V), one valve is before the column in the high pressure flow path and the other one after the column in the low pressure flow path. In that case, the valve in the low pressure flow path should not limit the pump pressure but it does.

In all other topologies, all valves are as well in the high pressure as low pressure flow path.

Temporary Solution:

n/a

Fix Information:

This has been fixed with driver version A.02.16.

Keyword: 

One-line Description:

Changing multiple trigger settings for Infinity II Fraction Collectors at the same time did not work properly

Problem:

When loading a method from the instrument, trigger settings with the same time are discarded.

Temporary Solution:

Avoid duplicate times for trigger settings in the method.

Fix Information:

This has been fixed with driver version A.02.16.

Keyword: 

One-line Description:

Unexpected run may start if the Analytical SFC System (G4301A) is switched on

Problem:

Unexpected run may start if the 1260 Infinity Analytical SFC System (G4301A) is switched on and the LC modules of the system connected via APG remote cable may also start the run.

Temporary Solution:

Ensure that the Analytical SFC System is the first module that is switched on in the entire system.

Fix Information:

Not available

Keyword: 

One-line Description:

The delay calibration does not work for the G1364A with preparative setup in ChemStation CDS

Problem:

The delay calibration does not work for the G1364A Automatic Fraction Collector with preparative setup in ChemStation CDS. The proposed steps for delay calibration are not provided. This results in a failure of the calibration process.

Temporary Solution:

Agilent Lab Advisor Software can be used for a delay calibration of the G1364A with preparative setup.

Fix Information:

This issue has been fixed in LC driver version A.02.17.

Keyword: 

One-line Description:

Pressure Limit Cluster is set to auto for any valve that is not used as switching valve in the VTC

Problem:

For any valve, which is not used as switching valve in the VTC, the pressure limit cluster is set to "auto", which is also displayed in the Control UI.
This means, that the valves, which are not used in the VTC determine nevertheless the pressure limits for all pumps because of the "auto" setting.

Temporary Solution:

Make sure to configure all connected valves either in a Cluster or as stand alone device.

Fix Information:

n/a

Keyword: 

One-line Description:

Tubing Kit cannot be modified from Dashboard for new Fraction Collectors

Problem:

The LC dashboard provides a Modify-dialog called "Needle and Tubing". It is not possible to modify the tubing kit of the G1364E/F or G5664B Fraction Collectors using this function.

Temporary Solution:

Modify the Tubing Kit with the ChemStation command line instead. 

The commands are as follows:

For a single fraction collector:
print sendmodule$(AFC,"AFC:CAPILLARYKIT 'G1364-68723' "), replace G1364-68723 with the desired Tubing Kit part number.

For G1364E/F and G5664B clustered:
print sendmodule$(AFC,"G1364E:AR42351409@AFC:CAPILLARYKIT 'G1364-68723' "), replace G1364E:AR42351409 with <Type>:<SerialNumber> of the Fraction Collector in a cluster for which the tubing kit should be set and G1364-68723 with the desired Tubing Kit part number.

Fix Information:

The behaviour will be changed with LC driver version A.02.18 so that the Tubing Kit can be set in the LC dashboard "Modify... Needle and Tubing" dialog.

Keyword: 

One-line Description:

Overfill Behavior unclear

Problem:

The Fraction Collectors (G7159B, G1364E/F, G5664B and G7166A) provide  a setting for "Overfill Behavior" with which it is possible to specify the action to be taken if the fill volume of a location reaches the max. fill volume per location. This can lead to samples / fractions being switched to waste. In case of using pooling the behavior is unclear to the user.

Temporary Solution:

N/A

Fix Information:

With driver version A.02.19 the parameter "Overfill Behavior" is removed, in order to prevent a loss of sample / fractions and to make the behavior more clear. The LC drivers now imply the following behavior: 
When Pooling: in case the fill volume of a location reaches the maximum fill volume, the run or sequence is stopped with an error.
When not Pooling: in case the fill volume of a location reaches the maximum fill volume, the collection switches to the next available location.

Keyword: 

One-line Description:

Fraction Collector Cluster: Vial 1-10 and right tray can now be used for fraction collection - consider behavior when working with "Next Location"

Problem:

With LC and CE driver A.02.18 and a Fraction Collection Cluster with 2 well plates + 10 Vials (or 2 well plates + 10 collecting funnels) configuration, the positions Vial 1-10 and the ones on the right tray can now also be used for fraction collection (in addition to P1 and P2 on the left tray).
Please consider that when working with "Next Location" as Fraction Start Location, locations may be used for fractioning, that were ignored with previous driver versions (Vial 1-10 and the right tray). In order to prevent that these locations are used for fractioning, specify Vial 1-10 and Vial 201-240 in the Collection Settings as "Forbidden Location" for all fraction collectors in the cluster. 

The modules affected are: G1364A/B/C and G5664A.

Temporary Solution:

N/A

Fix Information:

In order to prevent that locations that were previously ignored are now used for fractioning, specify Vial 1-10 and Vial 201-240 in the Collection Settings as "Forbidden Location" for all fraction collectors in the cluster.

Keyword: 

One-line Description:

Start location for fraction collection is reset when removing a tray and closing the fraction collector front door

Problem:

Start location for fraction collection is reset when removing a tray and closing the fraction collector front door. This behavior may not be wanted, if the same tray is inserted afterwards.

Temporary Solution:

If the same tray shall be inserted again, do not close the front door in order to retain the fraction collection start location.

Fix Information:

n/a

Keyword: 

One-line Description:

Fraction Collector Method Timetable must be empty in order to perform a delay volume calibration

Problem:

In order to perform a delay volume calibration with the Fraction Collectors G1364A/B/C it must be made sure that the timetable within the Fraction Collector Method is empty.
If this is not the case, the Fraction Collector will execute the timetable and collect fractions. 

Affected modules are the Agilent Fraction Collectors G1364A/B/C. Newer modules are not affected.

Temporary Solution:

n/a

Fix Information:

Make sure that the timetable in the Fraction Collector method is empty in order to perform a delay volume calibration.

Keyword: 

One-line Description:

Upgrade from v2.1 fails when the application is installed on a folder name with short name

Problem:

Upgrade from v2.1 fails when the application is installed on a folder name with 2 or less characters

Temporary Solution:

Do not install the application on folder where the name is  less than 3 characters

Fix Information:

n/a

Keyword: 

One-line Description:

Integrator timed event: Split peak can cause integrate to show a misleading error message box

Problem:

When the Split Peak timed event happens to be at a very front edge of a peak start,
it can cause an error message on the message line or logbook or show an error message box 
when the edit integration user interface is open.  The error message is: "Could not integrate signal.  Probably too many peaks found!  Please adjust integration events for less sensitivity ".  There are critical times when the Split Peak timed event can cause the integrator to return a misleading error message.

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Snapshot file will be created but not displayed if long data paths are used

Problem:

Snapshot file will be created but not displayed if long data paths are used. 

The following error message is displayed:  Display File not set

Temporary Solution:

n/a

Fix Information:

Resolved in OpenLab ChemStation C.01.09 Update 1 and C.01.10.

Keyword: 

One-line Description:

MS Spectra not always reported in Intelligent Reporting when acquiring with high mass range 

Problem:

When acquiring with high mass range (for example m/z: 150 - 3000), some peaks may not have reported spectra in the report printout. 
Because of the number of mass peaks to scale in the spectra plot is so high, the report generation may fail for few peaks.

Temporary Solution:

Modification of the report template would be necessary.
As a temporary solution, increasing the spectra plot size in the report template will resolve the issue for non-reported peaks.

Fix Information:

This issue will be fixed in OpenLab CDS ChemStation Editon C.01.10.

Keyword: 

One-line Description:

Purification - When the same recovery start location is used multiple times in a sequence, the instruments uses "Next Location" instead

Problem:

When a sequence is set up with the same absolute Recovery Start Location value in multiple sequence lines, then the instrument ignores these absolute settings and instead uses the next empty recovery location for each run. This is done to protect existing recovery locations from used multiple times accidentally.

Temporary Solution:

None, works as designed currently. 

Fix Information:

None. Works as designed currently. A logbook entry has been created to show that a specified Recovery Start Location has been skipped by the instrument. 
An additional behavioral change to enhance usability will be implemented in a future revision.

Keyword: 

One-line Description:

Purification - G1364A-C - Using the Fraction or Recovery Start Location "Next Plate" in the first line of a sequence leads a sequence abort before injection

Problem:

When a sequence is created that has the Fraction Start Location or Recovery Start location value "Next Plate" and all fill volumes of the Purification instrument have been reset right before executing that sequence line, then the sequence execution will abort. No loss of sample is to be expected.

Temporary Solution:

Do not use the Fraction Start or Recovery Start Location value "Next Plate" in a sequence line.

Fix Information:

The issue has been fixed.

Keyword: 

One-line Description:

Purification - Specific Recovery Start Locations are currently ignored by the instrument when using OpenLab CDS Chemstation Ed. C.01.10 Update 1

Problem:

When using LC Drivers within Chemstation C.01.10 Update 1, specific Recovery Start Locations are ignored by the instrument. The driver instead defaults to "Next Location" and proceeds to the next free position.

Temporary Solution:

Either do not upgrade to OpenLab CDS ChemStation Ed. C.01.10 Update 1 or do not use specific Recovery Start Locations for the time being when upgrading to LC Drivers 3.1 at the same time. 

If your workflows do require OpenLab CDS ChemStation Ed. C.01.10 Update 1, then a workaround is to use Update 1 with LC Drivers 3.0 instead. 

Fix Information:

None currently. Will be fixed in a future release of OpenLab CDS ChemStation Edition.

Keyword: 

One-line Description:

Missing Signal Descriptions for LCMS Signals on Intelligent Reports

Problem:

In the chromatogram displayed in Data Analysis for a MS signal, the signal description is displayed as: "MSD1 TIC, MS File, Pos Scan, MM-APCI, Frag: 70, "Scan" ". The same signal displayed on an Intelligent Report will only display as: "MSD1 TIC, MS File". 

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Purification in OpenLab CDS 2.5 - Error when using legacy Fraction Collector Cluster with added Recovery collector

Problem:

When using OpenLab CDS 2.5 together with the legacy Fraction Collector Cluster (supporting G1364A/B/C and G5664A), an error can occur during sequence setup. The error is caused by using the graphical "Sample Trays" UI when one of the collectors in the cluster is used as Recovery collector. 

Temporary Solution:

As a temporary workaround, users are asked to not use the graphical "Sample Trays" UI when setting up sequences for the Legacy Fraction Collector Cluster.

Fix Information:

There is no fix for this issue at the moment.

Keyword: 

One-line Description:

Missing Signal Descriptions for LCMS Signals on Intelligent Reports

Problem:

In the chromatogram displayed in Data Analysis for a MS signal, the signal description is displayed as: "MSD1 TIC, MS File, Pos Scan, MM-APCI, Frag: 70, "Scan" ". The same signal displayed on an Intelligent Report will only display as: "MSD1 TIC, MS File". 

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 

One-line Description:

Peak based fraction collection does not work

Problem:

If a pump time table starts with 0 flow and peak based fraction collection starts with RT=0 no fractions are collected.

Temporary Solution:

Either start the peak based faction collection with RT>0 or start the pump time table with a flow > 0

Fix Information:

n/a

Keyword: 

One-line Description:

Nozzle Volt is not active warning message

Problem:

Nozzle Volt is not active warning message on G6120B and G6130 Single Quad.

Temporary Solution:

n/a

Fix Information:

ChemStation C.01.10 Update 4

Keyword: 

One-line Description:

Instrument configuration change is not registered in Activity Log

Problem:

If the instrument configuration is changed from the Online session (from Method and Run Control --> Instrument --> Instrument Configuration --> Autoconfiguration ), nothing is registered in the Activity Log.

Temporary Solution:

n/a

Fix Information:

Resolved in OpenLab ChemStation LTS 01.11.

Keyword: 

One-line Description:

Import XML worklist does not include target mass

Problem:

Import XML worklist does not include target mass

Temporary Solution:

n/a

Fix Information:

Resolved in OpenLab ChemStation LTS 01.11 Update 02.

Keyword: 

One-line Description:

Pretreatment Valve function reverts to default "Bypass" when switching UI

Problem:

The parameter of the pretreatment Valve function will always revert to its default value of "Bypass" as soon as the user switches method interfaces.
Contrary to the value shown in the user interface the method script shows the parameter as set to "Mainpass".

Temporary Solution:

n/a

Fix Information:

n/a

Keyword: 1100 Control

One-line Description:

Signals from different LC modules show a shift in the Online Plot

Problem:

LC modules running on a firmware A.xx.xx will interrupt the data transfer between runs. LC modules running with a firmware B.xx.xx will send data without interruption between runs.
When traces from modules of different firmware generations are overlaid in the onliine plot, there will be a visible shift of signals, because they are synchronized after every injection.

Temporary Solution:

N/A

Fix Information:

No fix planned

Keyword: 1100 Control , 1200 Control

One-line Description: